Renewals Manager

Horizon3 AI

11d • $100,000 - $140,000 • Remote

About The Position

Horizon3.ai is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find, fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by IT Ops/SecOps teams, consulting pentesters, and MSSPs and MSPs. We are a fusion of former U.S. Special Operations cyber operators, startup engineers & operators, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools and false positives, resulting in alert fatigue, blind spots, "checkbox” security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results. As a remote first company, we require minimum 25Mbps consumer grade broadband connection.

Requirements

• 3+ years in Renewals Management / Customer Success / Account Management, preferably with SaaS B2B closing experience.
• Strong Background in MSP-MSSP partner ecosystem and has familiarity around how contracts and the renewals process works with partners.
• Demonstrated track record of continuous, substantial, and demonstrable success in SaaS sales, including over attainment against quota
• Experience engaging with Procurement & Legal teams and navigating the quote-to-close process.
• Excelled at developing relationships with and becoming a trusted resource for customers.
• Experience managing pipelines with both fast moving transactional deals as well as longer term larger strategic deals.
• Proficiency with Salesforce or other CRM systems to manage and report on renewals performance effectively.
• Ability to analyze data and customer insights to make informed decisions about renewal trends strategies.
• Proven ability to manage complex renewals involving multiple stakeholders, including C-level executives.

Responsibilities

• Own, drive, and lead the renewals lifecycle end-to-end, from the initial outreach to the closing of the renewal transaction itself, with a focus on our MSP-MSSP customers.
• Engage key stakeholders in identifying contract requirements and resolving potential roadblocks to ensure an on-time close.
• Craft proposals, negotiate terms, and navigate procurement in collaboration with our Finance and Legal teams.
• Work cross-functionally with Sales, Customer Success, Legal, Product and Finance teams to ensure seamless renewals and identify opportunities for product enhancement based on customer feedback.
• Identify, escalate, and forecast at-risk opportunities to minimize customer churn.
• Identify and create cross-sell opportunities to maximize revenue growth.
• Identify and close multi-year renewals to mitigate the revenue risk and fluctuation
• Help develop and optimize our renewals program, from playbooks to processes.
• Help us innovate and refine our customer renewal experience, contributing ideas and solutions that make our processes even more effective.
• Utilize leading tools such as Salesforce, Gong, and other CRM platforms to drive efficient renewals and track your performance.

Benefits

• Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive.
• Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities.
• Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking.
• Remote Work: We are a 100% remote company. Enjoy the flexibility to work in the way that supports you and brings out your best.
• Competitive Compensation: We offer competitive salary and benefits which includes health, vision & dental care for you and your family, a flexible vacation policy, and generous parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees