Renewals Manager, US Mid-Market

Samsara

16d

About The Position

As a Renewal Manager for the US Mid-Market team, you will lead a team of Renewal Account Executives responsible for driving retention across Samsara’s Mid-Market customer base. You will be accountable for renewal rate attainment, forecast accuracy, and operational execution within a high-velocity segment. This role requires a strong frontline leader who can coach deal strategy, drive accountability, and build scalable processes to support consistent performance. In this role, you will: Lead and coach a team of Renewal Account Executives to consistently achieve and exceed renewal and retention targets Drive accurate renewal forecasting and pipeline visibility, ensuring clear visibility into risk and upside Partner with Sales, Customer Success, Finance, and Legal to align on renewal strategy and account planning Support complex or high-value negotiations to ensure strong commercial outcomes while preserving long-term relationships Implement consistent inspection frameworks to improve execution and win rates Analyze renewal data and customer trends to identify systemic risk and performance improvement areas Hire, onboard, and develop an inclusive, engaged, and high performing team Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team)

Requirements

3+ years of sales management experience with 6+ years of overall SaaS sales, renewals, or account management experience
Proven track record of leading teams to exceed revenue or retention targets
Experience in high-velocity, quota-driven sales environments
Strong deal coaching and negotiation skills
Demonstrated ability to drive forecast accuracy
Experience hiring, training, and developing sales professionals
Strong cross-functional collaboration and communication skills
Self-starter with ability to operate in a fast-changing environment
Proficiency in Salesforce and sales productivity tools

Responsibilities

Lead and coach a team of Renewal Account Executives to consistently achieve and exceed renewal and retention targets
Drive accurate renewal forecasting and pipeline visibility, ensuring clear visibility into risk and upside
Partner with Sales, Customer Success, Finance, and Legal to align on renewal strategy and account planning
Support complex or high-value negotiations to ensure strong commercial outcomes while preserving long-term relationships
Implement consistent inspection frameworks to improve execution and win rates
Analyze renewal data and customer trends to identify systemic risk and performance improvement areas
Hire, onboard, and develop an inclusive, engaged, and high performing team
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team)