Renewals Account Executive

LendingTree • Charlotte, NC

4h • $48,000 • Onsite

About The Position

The Renewals team is responsible for developing and maintaining long lasting relationships with active LendingTree customers across the nation.
As a Renewals Agents on the Customer Management team, you will help to ensure active customers are having a positive borrowing experience and will assist merchants with securing additional financing if needed. Renewals also engage previous customers to surface new borrowing needs.

Requirements

• Exceptional communication skills – high-volume phone and e-mail activity experience a must
• At least 2 full years of sales/account management experience
• 4-year Degree preferred but not required (Finance or Business degree is a plus)
• Previous B2B sales, Banking, Lending or Financial background desired
• Experience with salesforce.com a plus
• Work as part of a team to share best practices and help the company achieve its goals
• Self-motivated, goal oriented and highly focused
• Solid time management skills and the ability to prioritize multiple competing tasks

Responsibilities

• Manages a portfolio of existing customers to ensure active and previous borrowers are provided with the highest levels of customer service and customer satisfaction
• Maintain consistent customer outreach by making a minimum of 50 outbound calls a day to active accounts
• Realize growth opportunity by identifying additional borrowing needs for existing and previous customers
• Achieves sales booking quotas by providing additional business capital products to existing and previous customers
• Oversees the entire loan process from application to booking while working with the support of Renewal Managers
• Interface with lending partners who will be able to provide our customers with additional access to capital
• Manages sales funnel accurately through best in class CRM

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level