About The Position
As a Renewal Manager, you’ll be part of a team of self-motivated, high-achieving sales professionals striving to renew current partnerships with FIS customers across designated market segments and product suites in North America. You will collaborate with State & Federal Agencies as well as Partner organizations to drive FIS’ Government Electronic Benefits Transfer (EBT) programs with endless opportunities for success. This role will focus on renewing Government contracts and ensuring compliance with program requirements. By providing industry-leading solutions, strategic products, and industry expertise, you’ll retain and drive some of the most exciting new technology in fintech while advancing the way the world pays, banks, and invests.
Requirements
- Expert negotiation and communication skills
- Experience in negotiating contracts in the Banking/Payments Industry – Experience presenting to all levels of the organization, including CEO/CIO/COO
- Experience and skills across the full suite of Microsoft Office products (Word, Excel, PowerPoint, SharePoint)
- Strong understanding of Government EBT programs, including operational processes and compliance requirements.
Nice To Haves
- Knowledge of FIS’ products and services
- Knowledge of the Banking or Financial services industry
- Knowledge of Government EBT
- Experience with Financial Technology software, services, and capabilities
- Familiarity with state and federal procurement processes and contract lifecycle management desirable.
Responsibilities
- Working with current FIS customers to retain their business
- Identify current contracts approaching expiration to initiate and conduct retention discussions with the relevant customer
- Prepare and present overviews of the client’s current FIS relationships and product suites to establish a baseline understanding of the business involved in the renewal
- Prepare, present, and negotiate pricing proposals to retain the client relationship
- Present and negotiate updated contract documents to retain the client relationship
- Identify “next best” or new products the customer can use to grow their business and facilitate incorporation of those into the renewal discussions.
- Drive renewal strategies specifically for Government EBT programs, ensuring compliance with federal and state regulations and program integrity.
- Partner with internal teams to align on EBT program enhancements and future roadmap opportunities.
Benefits
- Opportunities to innovate in fintech
- Inclusive and diverse team atmosphere
- Professional and personal development
- Resources to contribute to your community
- Competitive salary and benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
