Remote Veteran Client Support Specialist

AIL • Pittsburgh, PA

1d • Remote

About The Position

AO Globe Life is hiring veterans, prior service members, and military spouses who want to continue making an impact in a flexible, remote career. In this role, you’ll connect with individuals who have requested information about available benefits. You’ll guide conversations, provide support, and help families make informed decisions—while building a long-term career. AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, leadership development, and long-term career growth.

Requirements

• Must be authorized to work in the United States
• Laptop or computer with camera + reliable internet

Nice To Haves

• Veteran, prior service, or military spouse background preferred
• Strong communication and leadership skills
• Comfortable working independently in a remote environment

Responsibilities

• Meet with clients virtually using Zoom
• Walk individuals and families through available programs
• Answer questions and guide clients through next steps
• Support clients through onboarding and ongoing communication
• Assist with account updates and general client support
• Maintain simple digital records and documentation
• Participate in training and team development sessions

Benefits

• 100% remote — work from anywhere in the U.S.
• Flexible scheduling
• Mission-driven work focused on helping others
• Clients have already requested to be contacted
• Strong team environment built on accountability and support
• Clear path into leadership and mentorship roles
• Ongoing training and professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed