Remote Reservation Support Specialist

Destination KnotChicago, IL
4d$50,000 - $70,000Remote

About The Position

Destination Knot is seeking a detail-oriented Remote Reservation Support Specialist to assist with client reservation requests and provide administrative support related to booking and scheduling services. This is a remote support role focused on customer service, coordination, and accurate data handling within a reservations environment. This position is ideal for individuals who are organized, professional, and comfortable working independently in a remote setting.

Requirements

  • Strong written and verbal communication skills
  • Excellent attention to detail and organizational abilities
  • Comfortable using online systems, email, and basic digital tools
  • Ability to manage multiple tasks while meeting deadlines
  • Customer service or administrative support experience preferred
  • Reliable internet access and ability to work remotely

Responsibilities

  • Assist with reservation and scheduling requests submitted by clients
  • Support booking coordination across various service categories, including accommodations and related services
  • Maintain accurate client records and reservation details in internal systems
  • Communicate professionally with clients via email, phone, or messaging platforms
  • Provide general customer service support and follow established processes
  • Review confirmations and documentation for accuracy and completeness
  • Collaborate with internal teams to ensure a smooth client experience
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