Remote Member Coverage Consultant

AIL

2d•Remote

About The Position

AO Globe Life is a mission-driven organization dedicated to serving veterans, union members, and their families by providing dependable life and supplemental benefit programs. For more than 70 years, we’ve helped families protect what matters most while creating meaningful, long-term career opportunities for our team. We are expanding our remote workforce and seeking motivated professionals who want flexibility, purpose-driven work, and the ability to grow within a supportive, structured environment. What You’ll Gain 100% remote work environment from anywhere in the United States Flexible scheduling that supports work-life balance Pre-qualified client consultations provided — no cold outreach required Comprehensive training and licensing support Weekly direct deposit Monthly and quarterly performance bonuses Union representation through OPEIU Local 277 Leadership development and advancement opportunities Recognition programs and performance-based incentives A stable organization with a 70+ year legacy of service What You’ll Do Connect with individuals who have requested information about available benefits Understand each client’s needs and recommend appropriate coverage options Explain benefit programs clearly and guide clients through enrollment Maintain accurate digital records and ensure compliance standards Provide ongoing client support, including policy updates and general assistance Build long-term relationships through consistent communication and service Participate in training, mentorship, and team development sessions Who Thrives in This Role Strong communicators who enjoy helping others Self-motivated professionals comfortable working independently Organized individuals who can manage schedules and digital workflows Candidates confident using Zoom and other virtual tools Customer service or client-facing experience is helpful but not required Individuals open to coaching, mentorship, and continuous improvement Requirements Authorized to work in the United States Reliable internet connection Windows-based laptop or desktop computer with webcam Must be physically located within the United States Eligible to obtain a Life Insurance License (licensing support provided) About AO Globe Life AO Globe Life partners with unions, credit unions, and veteran organizations nationwide to provide supplemental benefits that help protect working families. Our organization is built on service, integrity, and long-term relationships, with a strong focus on supporting both our clients and our team members. Apply today to build a flexible, purpose-driven career making a real impact from anywhere in the U.S.

Requirements

Authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with webcam
Must be physically located within the United States
Eligible to obtain a Life Insurance License (licensing support provided)

Nice To Haves

Customer service or client-facing experience is helpful but not required

Responsibilities

Connect with individuals who have requested information about available benefits
Understand each client’s needs and recommend appropriate coverage options
Explain benefit programs clearly and guide clients through enrollment
Maintain accurate digital records and ensure compliance standards
Provide ongoing client support, including policy updates and general assistance
Build long-term relationships through consistent communication and service
Participate in training, mentorship, and team development sessions