Remote Hotel Coordinator

Destination Knot•California, CA

11d•$20,000 - $70,000•Remote

About The Position

We are seeking a reliable and resourceful Remote Hotel Coordinator to assist clients in booking hotel accommodations that match their travel preferences, budget, and needs. This role is perfect for someone who enjoys researching destinations, comparing hotel options, and providing top-tier customer support. You will be responsible for managing hotel bookings, offering expert advice, and ensuring a smooth reservation experience for clients from start to finish.

Requirements

Experience in travel, hospitality, or customer service preferred but not required
Strong attention to detail and ability to manage multiple bookings at once
Excellent communication and customer service skills
Comfortable using online booking systems and basic computer applications
Ability to work independently in a remote environment
Passion for travel and client satisfaction
Must be 18+ with a reliable internet connection

Responsibilities

Consult with clients to understand their lodging needs and preferences
Research and recommend hotel options that align with each client's itinerary and budget
Book hotel reservations and manage confirmations, upgrades, and special requests
Provide clear communication on booking terms, payment options, and policies
Stay current on hotel promotions, loyalty programs, and travel trends
Maintain accurate booking records and client profiles using CRM tools
Assist with post-booking support including changes, cancellations, or rebooking