Work directly with the client's E-billing Manager on any ad-hoc e-bill related management/client requests Responsible for the submission of electronic invoices and accruals to clients on monthly basis, overseeing the transition of clients to e-billing, and providing follow-up support to attorneys, and clients in all aspects related to electronic billing Handle heavy volume of highly complex e-submission assignments for key corporate clients; ensure all client guidelines, internal protocol, and firm's guidelines are followed during submission process Act as liaison between billing attorney/secretarial staff, and clients' staff assigned to electronic billing by providing expert level subject matter support Liaise with billing attorney/secretary, and client representatives in the resubmission of invoices; ensure corrective action is in place for future submissions Populate, maintain, and update data for assigned clients in the billing system and clients' external web applications; ensure all relevant information is updated and correlated in the firm's billing system Work collaboratively with department's supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, status reports, and matter profiles in various sub-systems Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and rejected invoices Promote effective work practices, working as a team member, and show respect for co-workers
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Job Type
Full-time
Career Level
Mid Level
Industry
Administrative and Support Services
Education Level
Associate degree
Number of Employees
5,001-10,000 employees