Remote Customer Service Representative

International SOS

9d•$20•Remote

About The Position

Join our team as a Remote Lifestyles Concierge! Aspire Lifestyles Services Limited is looking for passionate, customer-focused professionals to join our team as Remote Lifestyles Concierges! If you thrive in a fast-paced call center environment and love helping others, this is your chance to build a rewarding career from the comfort of your home. Why join us? Full-time, 8-hour shifts with a fixed schedule (up to 40 hours/week). Competitive pay: $20.00/hour + monthly performance bonuses. Comprehensive benefits plan after only 30 days of employment. Opportunity to participate in our RRSP program with company match after 1 year. Paid training and time off. Career growth opportunities in a supportive, inclusive environment. No sales required.

Requirements

The passion to always put the Card Member’s experience at the forefront of everything you do while maintaining a positive and professional attitude.
The ability to think outside of the box and go above and beyond to provide customer satisfaction.
Strong internet skills - Proficiency in navigating multiple systems simultaneously.
Experience working in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels (phone and email).
Private, distraction-free home office with a lockable door.
MUST have a Smart Phone that can operate the most up to date operating system.
High-speed hard wired ethernet internet connection (minimum 25 Mbps download / 5 Mbps upload). Please note that you cannot use Wi-Fi or Wi-Fi Pods/extenders.
No satellite internet connections.
High school diploma or equivalent is required.
Must be able to pass a pre-employment background screening.
2 years of customer service experience required.