Remote Customer Service Representative (Work From Home).

Globe Life: AO - Justin Hermann

15h • Remote

About The Position

Globe Life AO is seeking motivated and service-oriented individuals to join our team as Remote Customer Service Representatives. This entry-level role focuses on assisting clients through virtual communication channels while providing accurate information, support, and enrollment assistance.
This position offers structured training, ongoing support, and a defined pathway into leadership and management roles.

Requirements

• No prior customer service or industry experience required (training provided)
• Must be at least 18 years of age
• Authorized to work in the United States
• Strong written and verbal communication skills (English)
• Comfortable using Zoom, email, and basic computer tools
• Reliable, organized, and able to work independently in a remote setting
• Coachable and motivated to grow professionally

Responsibilities

• Communicate with clients via phone, email, and virtual meetings
• Provide professional customer support and respond to client inquiries
• Present company-approved information, products, and services accurately
• Assist clients with enrollment, updates, and general account needs
• Schedule and conduct virtual consultations as needed
• Maintain accurate digital records and follow-up documentation
• Adhere to company policies, procedures, and compliance standards

Benefits

• Weekly commission-based compensation
• Uncapped performance-based bonuses
• Residual income potential (based on tenure and performance)
• Flexible scheduling (full-time or part-time)
• 100% remote work environment
• Health reimbursement plan and benefit reimbursement options
• Career advancement opportunities into leadership and management
• Performance-based incentives, recognition, and travel programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed