Remote Customer Service Representative – Hotel Bookings

Careers In Travel | Destination PlannersCharlotte, NC
Remote

About The Position

We are seeking motivated individuals to join our growing travel support team. In this role, you will assist clients with hotel reservations, provide travel-related information, and deliver excellent customer service in a fully remote environment.

Requirements

  • Strong communication and customer service skills
  • Ability to work independently in a remote setting
  • Basic computer proficiency
  • Interest in travel and hospitality

Responsibilities

  • Assist clients with hotel research and booking
  • Provide accurate details on pricing, availability, and amenities
  • Respond to client inquiries via phone, email, and chat
  • Maintain organized client records
  • Participate in virtual training and team meetings

Benefits

  • Remote work with flexible scheduling
  • Training and ongoing support
  • Access to travel industry tools and resources
  • Performance-based earning potential
  • Travel-related perks and discounts
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