Remote Client Experience Strategist

Blyss JourneysLake Charles, LA
5hRemote

About The Position

We are expanding our remote team and seeking detail-focused professionals who excel in client support and service coordination. As a Remote Client Experience Strategist, you will guide individuals through personalized planning processes, manage reservations and scheduling components, and ensure every arrangement is executed accurately. This role combines consultation, organization, documentation oversight, and proactive communication in a structured remote environment.

Requirements

  • Strong written and verbal communication skills
  • High attention to detail and accuracy
  • Ability to manage multiple client requests simultaneously
  • Independent productivity in a remote setting
  • Organized, process-driven work style
  • Solution-oriented mindset
  • Reliable computer and high-speed internet access
  • Professional communication standards

Responsibilities

  • Conduct virtual consultations to understand client goals, timelines, and budget considerations
  • Research and evaluate options that align with client preferences
  • Secure reservations for transportation, accommodations, and activities
  • Prepare organized summaries, confirmations, and documentation
  • Monitor arrangements to ensure accuracy and alignment
  • Address schedule changes, revisions, or service adjustments
  • Maintain detailed digital records and client communication logs
  • Deliver responsive, professional client support throughout the entire process

Benefits

  • Ongoing operational support
  • Advancement opportunities based on performance
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