Remote Collections - Columbus, Ohio

Transworld Systems Inc.•Columbus, OH

21d•$17•Remote

About The Position

Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, “Verint”. This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. Work Location: This is a remote/work from home position. Compensation: $17.25 plus bonus Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? Work from home Paid training Team-oriented work environment Growth opportunity Generous bonus opportunity Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Requirements

High School diploma or equivalent
2 years of previous collections experience - credit card collections preferred
Access to high-speed internet required.
FDCPA knowledge preferred.
Professional phone etiquette and solid negotiating skills.
Positive attitude and strong customer service aptitude.
Ability to problem solve and multitask.
Willingness to maintain confidentiality.
Ability to remain in a stationary position 95% of the time. We need you doing what you do best, reaching out to our consumers!
Ability to exchange accurate information effectively over the phone.
For Remote Positions: The minimum internet speed requirements for remote work are as follows:
Broadband internet connection (No DSL, or Dial Up)
Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
Speed Test Results: 25 mbps download, 20 mbps upload

Responsibilities

Call consumers to secure payments on past due accounts. Each call is unique…you’ll never get bored!
Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations.
Detail-oriented people are a great fit!