Remote ABA Intake Specialist – Bilingual (English/Spanish)

Double Care ABA•Newark, NJ

20h•Remote

About The Position

We’re looking for an aggressive, fast-learning, bilingual Intake Specialist to join our ABA team. This isn’t your typical front desk role — you’ll be working hand-in-hand with our sales lead and managing intake from social media opt-ins, calls, and referrals. This role is perfect for someone who thrives in a high-energy environment, catches on quickly, and isn’t afraid to follow up, ask questions, and close the loop. You’ll be the first impression families get — and we need someone who can confidently guide them through the intake process with empathy, speed, and accuracy.

Requirements

3 years ABA office experience is a MUST HAVE
Must have at least one year of Leadership Experience
Fluent in English and Spanish
Aggressive go-getter with a “make it happen” attitude
Quick learner who’s tech-savvy and confident using CRM or EMR tools
Strong communication and people skills — you know how to sell, listen, and reassure
Comfortable navigating and responding to social media opt-in leads

Nice To Haves

Background in ABA, healthcare, or intake coordination preferred

Responsibilities

Handle all incoming intakes from social media opt-ins, inquiries, and call-ins
Work closely with the sales team to follow up on leads and keep the pipeline flowing
Guide families through the intake process with care and professionalism
Collect and verify essential documentation and insurance info
Coordinate with clinical and admin teams to ensure a smooth onboarding process
Maintain accurate records and updates in our CRM/EMR systems
Follow up persistently — don’t let leads fall through the cracks
Maintain patient confidentiality and compliance with healthcare regulations