Remittance Processor I/Mail Sorter

Commerce Bank•Kansas City, MO

1d•$17 - $17•Onsite

About The Position

The main purpose of this job is to support Lockbox Remittance Processing services. This includes providing expedited collection and processing of different types of payments and correspondence for our customers and electronic documentation.

Requirements

Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values.
Basic level proficiency with Microsoft Word, Excel, Teams, and Outlook
Ability to be flexible and work overtime hours when needed
Manual dexterity and eye-hand coordination
Ability to lift and move mail trays weighing up to 15 pounds
Repetitive hand movement
Ability to stand for up to 8 hours may be required
High school diploma or equivalent combination of education and experience required
1+ years applicable work experience required
For this position, Commerce Bank is required to certify that you are not excluded from working with federally funded healthcare programs. If you express interest in and are considered for this position, you’ll be asked to authorize our review of the Office of the Inspector General’s List of Excluded Individuals/Entities, and any other similar state or federal exclusions list.

Responsibilities

Perform mail sorting item processing, including using mail sorting equipment and hand sorting to accurately identify, prepare, and separate items by department and account
Process Protected Health Information (PHI) and card payments in compliance with HIPAA, Payment Card Industry (PCI) security standards, and all other applicable policies and regulations
Read and interpret unique customer instructions to perform all aspects of remittance processing, including mail sorting, remittance and payment identification and batching, and/or data identification and capture
Document mail receipt times and distribute mail based on priority and shift responsibilities
Operate, clean, and maintain equipment. Report equipment issues as needed.
Provide secondary support and preparation of document and package disposal
Cross-train and deliver results in other areas of the department as needed
Perform other duties as assigned