Remittance Processing Technician (full-time), Image Processing

Central Bank & Trust • Lexington, KY

11h

About The Position

Responsible for a variety of activities related to Remittance Processing services.

Requirements

• High School diploma or GED and one year of data entry experience
• Excellent 10-key dexterity with good typing skills
• Excellent attention to detail, accuracy, and organizational skills
• Working knowledge of Microsoft Office
• Excellent verbal and written communication skills
• Proven record of teamwork and cooperation
• Strong organization, time management, teamwork and customer service skills
• Initiative-taker, ability to work with minimal supervision, dependable

Nice To Haves

• Six months’ previous lock box experience preferred
• Experience with remittance processing systems preferred

Responsibilities

• Accurately sorts and opens postal mail in preparation for processing.
• Processes manual, retail, and wholesale lockboxes according to procedure.
• Processes credit cards payments received via correspondence and from banking centers.
• Downloads and properly formats FED ACH files for ingestion into Remittance Payment System.
• Maintains privacy and security of HIPAA related information for each client. Ensures appropriate separation of documentation and payments are processed to the proper client.
• Accurately prepares deposits and checks for manual, retail, and wholesale lockboxes for capture and ensures work is sent for account posting.
• Prepares outgoing lockbox materials for courier, mail, or client pick up.
• Captures and images coupons, checks, or full-page client material using a mail extraction or tabletop scanner and ensures items are scanned to the proper client.
• Accurately keys items and balances transactions in remittance and item processing systems.
• Prepares and prints internal reports and client volume logs daily ensuring accuracy for data retention and records of volumes for each client.
• Transmits client files to their host for posting to their customer accounts.
• Maintains input files on the secure network to meet regulatory requirements.
• Creates DIPS, client reports, PDF files (if needed), and ICL files according to procedure.
• Stores all client imaged material in secure location and confirms the destruction of materials according to retention schedule.
• Follows all pertinent regulations and policies including HIPAA, Privacy and Information Security.
• Maintains an error ratio as defined in annual performance appraisal.
• Cross trains as requested by management for full department efficiency.
• Performs other duties as assigned.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Holidays
• Employee Stock Ownership Plan
• 401k Plan
• Flexible Benefit Plan
• Voluntary Life Insurance
• AD&D Insurance
• Discounted Banking Services
• EAP (Free counseling sessions)
• Discounted AAA Membership
• Fitness Discounts
• Vacation Purchase Plan
• Interest-Free Computer Loan
• Interest-Free Fitness Equipment Loan
• Service Awards
• Attendance Awards
• Funeral Leave
• Subsidized Parking (Downtown)
• Sick Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED