Remittance Processing Specialist I - 2nd Shift

Deluxe•Charlotte, NC

About The Position

Shift: 2nd Shift, Sunday - Thursday 5:00pm - 1:30am Why Join Us: We value our people and offer generous benefits - Medical, Dental, Vision benefits start day ONE! PLUS: Paid time off, 401K, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more! There is a reason we boast numerous awards like “Great Place to Work Certified” and “Best Place to Work” For Moms, Dads, LGBTQ, and Veterans (just to name a few). At Deluxe, we know that great people make a great organization. A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture. Job Duties: This position performs basic to intermediate-level remittance processing tasks under close supervision. The focus of the position is to perform the day-to-day functions of equipment operator, manual extraction/batching, or other sorting/processing functions. A Processing Specialist I can perform duties in the following areas: Machine Operator/Mailroom Associate – Operates Mail Extraction Equipment to group work into processible batches. Operating a variety of scanning and mail sorting equipment including I-Tran, IMBL, OPEX 30, 40, 50/51, and Falcon. Batching - Open envelopes, extract transactions, batch checks, invoices, and coupons according to client instructions. Perform basic-level transaction sorting and decision-making. Header batched items with control documents and processing header Dispatch Operator - Performs a quality review on all outgoing items including HIPAA clients and prepares outgoing packages for low/medium complexity remittance customers. Prepare daily reconciliation and billing reports. Process work accurately and maintain performance output in accordance with entry-level department standards Process Work Accurately and maintain performance output in accordance with client standards Performing minor adjustments and minor repairs to job-related equipment Perform basic-level transaction sorting and decision-making

Requirements

High School Diploma, GED, or equivalent work experience
Good hand/eye coordination
Able to read and make basic decisions
Detail-oriented and quality conscious
Ability to work independently on work for all clients
Comfortable working in a fast-paced, deadline-oriented environment
Flexible schedule, including weekends, holidays, overtime and/or off shifts
Team player with good interpersonal skills
Ability to work well independently and with others
Ability to adapt to change and learn new processes as the business evolves
Must meet the Deluxe established standard minimums for productivity and accuracy
Ability to lift up to 25 lbs
Able to stand for long periods of time
Must be 18 years of age or older

Responsibilities

Operates Mail Extraction Equipment to group work into processible batches.
Operating a variety of scanning and mail sorting equipment including I-Tran, IMBL, OPEX 30, 40, 50/51, and Falcon.
Open envelopes, extract transactions, batch checks, invoices, and coupons according to client instructions.
Perform basic-level transaction sorting and decision-making.
Header batched items with control documents and processing header
Performs a quality review on all outgoing items including HIPAA clients and prepares outgoing packages for low/medium complexity remittance customers.
Prepare daily reconciliation and billing reports.
Process work accurately and maintain performance output in accordance with entry-level department standards
Process Work Accurately and maintain performance output in accordance with client standards
Performing minor adjustments and minor repairs to job-related equipment
Perform basic-level transaction sorting and decision-making