Relief Receptionist

Ascend Mental Wellness•Hudson Falls, NY

3d•Onsite

About The Position

Established in 1948, the Mission of ASCEND Mental Wellness is to encourage and assist individuals in discovering pathways to their optimal mental health and wellness, while supporting hope and awareness of well-being in our community. We are seeking a Relief Receptionist to support our Health Home Care Management and Caleo Counseling teams. This position will be on-site at both our Glens Falls and Hudson Falls offices.

Requirements

High School Diploma, or equivalent.
Must be of good character and background and display an affinity for working with people with mental illness and/or co-occurring disorders.
Valid NYS driver's license acceptable to Agency insurance standards.
Must be detail-oriented and possess good time management and customer service skills .
Must have the ability to work independently, have good problem-solving skills and can work as part of a multi-disciplinary team.

Nice To Haves

Experience with administrative/secretarial work is preferred .

Responsibilities

Primarily responsible for Front Desk operations, including but not limited to greeting and assisting client s and visitors, answering/routing phone calls appropriately , copying, and filing.
Distributing mail for department .
Prepare correspondence and complete copying as .
Assist with Client Chart filing, maintenance, breakdown, archival and storage as needed .
Maintain office filing systems, including master files; replenish as needed.
Monitoring and updat ing staff in / out board for safety purposes.
Assist with daily operations as directed by Supervisor.
M aintain a safe environment for all clients and staff.
Maintain effective communication with other staff members and supervisors .
Preserve the human dignity and confidentiality of all clients and act in the best interest of those served through the Agency's programs and services.
Always ensure quality of work .
Adhere to all laws and regulations applicable to the Agency's business.
Adhere to the Agency's Corporate Compliance Program and established policies and procedures.
Always positively represent the Agency within the community .
Have adequate computer skills, or more refined for specific job titles.
Actively participate in scheduled team/staff meetings as scheduled by the supervisor or as indicated by the program's services.
Actively participate in agency-sponsored staff development and in-service educational programs as deemed necessary by a supervisor, including mandatory training assigned by job title.
Should be compassionate and demonstrate a commitment to helping people with mental illness and/or co-occurring disorders.
Meals and breaks may be interrupted or delayed due to client needs, emergencies, or program requirements.
Staff should be prepared to adjust schedules as necessary to maintain client safety and program integrity.