About The Position

The RLF Office Assistant III (RLF OA III) performs front desk and filing activities for a department. May obtain, compile, check and deliver patient charts and maintain files for completeness. Performs related duties as assigned. Essential Functions The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patients rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).

Requirements

  • Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
  • Education: High School Diploma or GED equivalent
  • Experience: None required
  • License/Certification: None required
  • Ability to be detail-oriented and to function with interruptions
  • Ability to maintain a friendly, helpful attitude under stress
  • Ability to maintain confidentiality of sensitive material
  • Ability to multi-task in a busy environment with a high degree of accuracy and efficiency
  • Ability to speak, read, write, and understand English effectively at a level appropriate for the job
  • Ability to work as a team player
  • Knowledge of alpha and numeric filing
  • Knowledge of computer systems and software used in functional area
  • Knowledge of Medical Terminology

Responsibilities

  • Answers phones and provides information according to procedures.
  • Files miscellaneous records in patient charts; maintains related files and records.
  • May obtain, process and file lab reports and x-rays for patient charts.
  • Participates, as assigned, in file-purging activities.
  • Performs reception and other clerical duties all required to maintain an effort of team work within the file room and front desk.
  • Processes chart requisitions as appropriate; traces missing charts.
  • Retrieves, compiles, checks and delivers patient charts for daily clinics.
  • Routes clinic visit reports to physicians for signature, copies signed reports and mails to referring physicians.

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What This Job Offers

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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