Relief Manager
About The Position
The Relief Manager is responsible for supporting the General Manager in overseeing the operations and sales of a high volume convenience store retail outlet. This individual works with store management to provide associates with necessary supervision and leadership on designated shifts. The Relief Manager also works to drive profitability, develop people, and maintain the highest level of guest service. This role involves setting an example of RaceTrac’s Core Values, coaching and developing team members, managing store operations, maintaining inventory, providing prompt and courteous service, fostering positive relationships, addressing concerns, and ensuring adherence to safety regulations. Daily activities include ringing up guests, maintaining store cleanliness, stocking shelves, and taking inventory.
Nice To Haves
- 2-3 years work experience
- 1+ years management experience
- Vendor management experience
- Previous experience working in high-volume, guest-focused, transactional environment
- Previous experience working in a retail environment
Responsibilities
- Sets a leading example of RaceTrac’s Core Values, Leadership Qualities and the RaceTrac Way to entire team.
- Oversees, coaches, trains and develops store team members.
- Directs, plans and apportions the work of store team members on designated shifts.
- Greets and interacts with new and regular guests in a genuine manner and suggests products that compliment purchase to enhance the guest experience.
- Manages the store operations on designated shifts.
- Maintains inventory in a neat and organized manner.
- Provides prompt, efficient and courteous service.
- Fosters positive and professional relationships with co-workers and guests, communicates respectfully, and maintains a consistent team-oriented attitude.
- Addresses any employee and guest concerns on designated shifts.
- Supervises and monitors adherence to all safety-related regulations, including food safety regulations.
- Participates in daily store operational activities as needed: Rings up guests on a cash register.
- Ensures the store is clean and well maintained.
- Stocks shelves and coolers and takes inventory on shelf items.
Benefits
- flexible schedules
- weekly pay
- performance-based promotion opportunities
Stand Out From the Crowd
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
