Relief Counselor (5404)

Charles River Center•Henderson, NV

22h•Onsite

About The Position

The Relief Counselor provides per diem coverage (up to 34 hours per week) for various departments within the Charles River Center (CRC). This role involves implementing Individual Support Plans (ISPs), providing direct care and supervision, assisting with daily activities, and ensuring compliance with CRC policies and procedures. The position adheres to the principles of normalization and community inclusion, aiming to deliver high-quality, person-centered care in a supportive environment. Key areas of responsibility include direct care and individual support, behavioral and safety support, transportation and record-keeping, and participation in training and compliance activities.

Requirements

Ability to interact in a professional, respectful, and supportive manner with individuals, staff, and families
Strong oral and written communication skills for reporting and documentation
Effective teamwork and collaboration with coworkers and management
Active listening and ability to assimilate feedback for continuous improvement
Strong dependability—punctual and consistent in following through on responsibilities
Ability to manage multiple tasks, prioritize effectively, and adapt to changing conditions
Self-driven with strong initiative and problem-solving skills
Adheres to company policies and procedures, setting a positive example for others
Maintains a high standard of responsibility and accountability
Demonstrates strong organizational and planning skills to complete tasks efficiently
Enrolled in or completed a degree program in Human Services (or equivalent experience)
Knowledge of Principles of Normalization & Community Inclusion
Knowledge of Positive Behavioral Supports (PBS)
Knowledge of Restraint and PAB (Physical Assistance and Behavioral) techniques
Valid Massachusetts Driver’s License
Fire Safety, Human Rights, Mandated Reporting, Universal Precautions Safety Care & Legal Restraint Training (within first 6 months)
Standard First Aid & CPR (within first 30 days)
Must be fluent in English and able to read and interpret safety rules, policies, and procedure manuals
Strong written communication skills for reports and correspondence
Ability to effectively communicate with individuals, staff, families, and community members
Able to follow detailed written and oral instructions

Nice To Haves

Medication Administration Program (MAP) certification

Responsibilities

Implementing Individual Support Plans (ISPs)
Providing direct care and supervision
Assisting with daily activities
Ensuring compliance with CRC policies and procedures
Provide per diem coverage across CRC homes as scheduled
Implement and review Individual Support Plans (ISPs) assigned by the Program Director
Provide direct support, instruction, and supervision, including personal care (hygiene, dressing, meal preparation), social skills and education, travel training and telephone usage, managing personal funds and assisting with purchases, and encouraging participation in religious, social, and leisure activities
Advocate for human and legal rights of individuals served
Assist with household maintenance, grocery shopping, and errands while promoting resident participation
Maintain a clean, safe, and welcoming home environment
Foster community inclusion by coordinating meaningful activities based on individual preferences
Utilize Positive Behavioral Supports to reinforce positive behaviors and minimize challenges
Assist residents in adhering to House Rules for their assigned home
Provide overnight supervision, ensuring individuals’ health and safety at all times
Remain awake and alert during overnight shifts
Be prepared to stay beyond scheduled shifts in emergencies (e.g., inclement weather, lack of relief coverage)
Transport individuals to appointments, community activities, and events as assigned
Maintain accurate and timely record-keeping on individual progress and behavior, financial transactions for individuals and house funds, and house operations and daily activities
Communicate concerns, issues, and program updates to Program Directors
Attend mandatory in-service trainings, meetings, and certification programs
Maintain up-to-date knowledge on CRC policies, safety protocols, and program expectations
Ensure compliance with agency and state regulations for residential services