Relief Counselor - Cluster 5 (3835)

CHARLES RIVER CENTER•Bogueloosa, AL

6d•$18 - $19

About The Position

The Relief Counselor provides per diem coverage (up to 34 hours per week) for various departments within the Charles River Center (CRC). Responsibilities include: Implementing Individual Support Plans (ISPs) Providing direct care and supervision Assisting with daily activities Ensuring compliance with CRC policies and procedures This role follows the principles of normalization and community inclusion, ensuring that individuals receive high-quality, person-centered care in a supportive environment.

Requirements

Enrolled in or completed a degree program in Human Services (or equivalent experience).
Knowledge of: Principles of Normalization & Community Inclusion, Positive Behavioral Supports (PBS), Restraint and PAB (Physical Assistance and Behavioral) techniques
Valid Massachusetts Driver’s License required.
Certification Requirements (Must be obtained and maintained): Medication Administration Program (MAP) – optional for relief staff, Fire Safety, Human Rights, Mandated Reporting, Universal Precautions, Safety Care & Legal Restraint Training (within first 6 months), Standard First Aid & CPR (within first 30 days)
Must be fluent in English and able to read and interpret safety rules, policies, and procedure manuals.
Strong written communication skills for reports and correspondence.
Ability to effectively communicate with individuals, staff, families, and community members.
Able to follow detailed written and oral instructions.
Frequent sitting, standing, walking, stooping, kneeling, or crouching.
Frequent use of hands/fingers for tasks such as meal preparation and documentation.
Ability to lift up to 30 pounds (floor to waist) and 10-15 pounds overhead.
Must be able to assist in lifting individuals up to 100 pounds (support provided as needed).
Requires significant endurance to meet the physical demands of the role.
Ability to interact in a professional, respectful, and supportive manner with individuals, staff, and families.
Strong oral and written communication skills for reporting and documentation.
Effective teamwork and collaboration with coworkers and management.
Active listening and ability to assimilate feedback for continuous improvement.
Strong dependability—punctual and consistent in following through on responsibilities.
Ability to manage multiple tasks, prioritize effectively, and adapt to changing conditions.
Self-driven with strong initiative and problem-solving skills.
Adheres to company policies and procedures, setting a positive example for others.
Maintains a high standard of responsibility and accountability.
Demonstrates strong organizational and planning skills to complete tasks efficiently.

Responsibilities

Provide per diem coverage across CRC homes as scheduled.
Implement and review Individual Support Plans (ISPs) assigned by the Program Director.
Provide direct support, instruction, and supervision, including: Personal care (hygiene, dressing, meal preparation), Social skills and education, Travel training and telephone usage, Managing personal funds and assisting with purchases, Encouraging participation in religious, social, and leisure activities
Advocate for human and legal rights of individuals served.
Assist with household maintenance, grocery shopping, and errands while promoting resident participation.
Maintain a clean, safe, and welcoming home environment.
Foster community inclusion by coordinating meaningful activities based on individual preferences.
Utilize Positive Behavioral Supports to reinforce positive behaviors and minimize challenges.
Assist residents in adhering to House Rules for their assigned home.
Provide overnight supervision, ensuring individuals’ health and safety at all times.
Remain awake and alert during overnight shifts.
Be prepared to stay beyond scheduled shifts in emergencies (e.g., inclement weather, lack of relief coverage).
Transport individuals to appointments, community activities, and events as assigned.
Maintain accurate and timely record-keeping on: Individual progress and behavior, Financial transactions for individuals and house funds, House operations and daily activities
Communicate concerns, issues, and program updates to Program Directors.
Attend mandatory in-service trainings, meetings, and certification programs.
Maintain up-to-date knowledge on CRC policies, safety protocols, and program expectations.
Ensure compliance with agency and state regulations for residential services.