Reliability Lab Supervisor (Materials Lab)
About The Position
FII USA, Inc., a Foxconn Technology Group Company, is seeking a Reliability Lab Supervisor to join our senior engineering team responsible for product problem resolution of industry-standard server and storage platforms. This position plays a key role in driving characterization, identification of materials failure modes, collaborating with both customer and internal Foxconn R&D, Product, Process Engineering, and Quality Engineering organizations. The Reliability Lab Supervisor will oversee day-to-day failure analysis activities, lead a team of engineers and technicians, and ensure that advanced diagnostic techniques and industry best practices are applied to support ongoing improvement in product quality and customer satisfaction.
Requirements
- Bachelor’s or Master’s degree in Electrical, Mechanical or Material Engineering, or related technical field required.
- Proficiency with destructive and nondestructive metrologies (Dye and Pull, Cross-Section, SEM/EDX, 2D/3D X-Ray imaging, CSAM, FTIR, XRF, OMM/CMM, Shadow Moiré, Electrical Continuity).
- Strong knowledge of IPC and JEDEC standards.
- Familiarity with laboratory standards such as ISO/IEC 17025.
- 3–5 years of experience in electronics failure analysis, debugging, or product design for computing and storage platforms.
- Proven experience collaborating with cross-functional and cross-organizational engineering teams.
- Excellent analytical and problem-solving skills with strong attention to detail.
- Strong written and verbal communication skills with the ability to present findings to both technical and non-technical audiences.
- Self-motivated and able to perform effectively in a fast-paced, customer-oriented environment with minimal supervision.
- Must be able to sit or stand at lab workstations for extended periods; must be able to lift up to 50 lbs.
Nice To Haves
- Supervisory experience strongly preferred, but technical skills will be prioritized over previous supervisory experience.
Responsibilities
- Lead and perform engineering investigations and characterization of materials properties, commodities integrated into PCA, Server & Storage platforms
- Improve product quality and customer satisfaction through timely, detailed materials analysis.
- Interface directly with design and operations engineering teams to identify and isolate failure modes, characterization of new pkg technologies and/or processes.
- Collaborate cross-functionally with hardware, process, quality, mechanical, materials, and reliability engineering teams to resolve complex materials characterization and failure modes.
- Provide detailed analytical feedback to internal and external design, process, and manufacturing teams based on FA results.
- Maintain lab documentation including test procedures, failure reports, calibration records, and safety compliance.
- Oversee lab operations including workflow scheduling, task assignment, and technical mentorship for FA engineers and technicians.
- Ensure all investigations follow established ESD, safety, and quality protocols.
- Other duties as assigned.
Benefits
- Comprehensive benefits package including medical, dental, and vision insurance coverage.
- Basic life insurance and short-term disability coverage provided by employer.
- Supplemental life insurance and long-term disability coverage options available.
- 401K with employer contribution.
- Personal, Vacation, and Holiday paid time off for all full-time employees.
- Onsite Aurora Health & Wellness Center available for all employees.
- Employees are continuously encouraged to learn and grow their careers in smart manufacturing.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
