Reliability Engineer (Remote)

Inspira Financial•Oak Brook, IL

8h•Remote

About The Position

The Reliability Engineer (RE) will report to the Reliability Engineering Manager in the Technology Department. RE will work closely with engineering, security, and infrastructure teams to ensure Inspira’s systems are highly available, scalable, and secure. RE will play a crucial role in deployments, incident response, system reliability, and performance optimization, while also contributing to long reliability -term infrastructure strategies. Working within a team environment, the RE participates directly IT realiabilityin solution creation, providing hands-on support as well as operational support and training. This individual must be creative, client focused, solutions-driven, organized, and have the ability to thrive in a dynamic environment.

Requirements

Minimum 3 years of experience in Information Technology
3+ years of role specific experience
Minimum of 3 years of experience with: Experience with IaC tools such as Terraform, bash scripting, etc
Experience supporting Containerization Platforms such as K8s and Docker
Experience working with Automation tools such as ADO, Jenkins, and Chef
Experience working with Observability tools such as Datadog and Azure Monitor
Knowledge of principles such as SLIs, SLOs, and error budgets.
Familiarity with observability concepts beyond monitoring, such as distributed tracing and log correlation.
Knowledge of Virtual Machines and Container concepts.
Knowledge of Security as it relates to Cloud Environments including the Shared Security Model
Scripting languages such as Powershell, Bash, Python, etc.
Experience with Cloud Services Azure (preferred), Google or AWS
Experience with BDR solutions such as Veeam, VMWare Site Recovery, and Azure Backup/Site Recovery
Ability to work independently with minimal supervision
Must have excellent written and verbal communication skills
Strong analytical skills, follow-up capability, and problem-solving ability
Ability to conduct research into hardware and software issues and products as required
Ability to effectively prioritize and execute tasks in a high-pressure environment
Ability to use strong interpersonal and presentation skills to share ideas, solutions, and strong working relationships with business units including non-technical users, technical leads, and developers
Experience working with a ticketing system and internal clients
Ability to respond to emails and text messages after hours to resolve critical issues
Must possess strong skills in personal diplomacy and client service while consistently demonstrating a high level of motivation, commitment to teamwork, professionalism and trustworthiness
Strong vendor management skills
Highly self-motivated and directed
Ability to provide personal transportation from time to time.
Ability to work overtime.
Prolonged periods of sitting at a desk and working on a computer

Nice To Haves

Certifications preferred: AZ-900, Datadog Fundamentals
Experience in a high availability environment preferred
Knowledge of ITIL/ITSM practices and framework preferred

Responsibilities

Partner with the Engineering and Security teams to create, implement and apply SRE principles, processes, and controls.
Build & support Site Reliability function & participate in building tools to monitor and report system KPIs.
Monitoring of Platform and Environment with tools such as Datadog, Azure Monitor, etc.
Configure and Support the Disaster Recovery and Business Resumption Plan as it relates to the backup and restoration of the technology infrastructure. Ensure run books are updated on a regular basis
Utilize programming skills to design and develop programs or scripts for various repetitive functions
Contribute to long-term infrastructure strategies and reliability improvements.
Performs all duties with a focus on goals of Inspira, which includes risk mitigation
Support inbound calls/emails, maintaining tickets within the issue tracking application related to Infrastructure Support
Crosstrain other team members to facilitate coverage
Other duties as assigned