Release of Information Technician (Temporary)

Select Medical•Mechanicsburg, PA

11d•Onsite

About The Position

Select Medical is seeking a Procedure/Operative Note Specialist who is responsible for the daily review of procedure logs and procedure edit reports for the purposes of identifying and following up on missing procedure/operative notes, which directly impacts reimbursement, while contributing to the completion of medical record documentation. The Procedure/Operative Note Specialist coordinates, manages, and communicates the status of procedure/operative notes with frequent interaction and updates to local hospital leadership and coding staff, including up-to-date report generation.

Requirements

High school diploma required.
Excellent organizational skills, detail-oriented, ability to set priorities, and problem-solving.
Demonstrates a sense of urgency in meeting deadlines and responding to internal and external customers.
Knowledge of electronic medical records systems such as EPIC and the use of other software, including Microsoft.
Communicates effectively, professionally, and respectfully with internal and external customers.
Exemplifies a customer service interaction with internal and external customers.
Ability to adapt to changing workload and workflow without interference to the quality of work and timeliness of work.
Proven ability to work independently with minimal supervision.

Nice To Haves

Associate degree in health information technology or an associated health care field preferred.
Prior work experience (minimum 1 year) in the release of information or health information department preferred.
Working knowledge of HIPAA and privacy standards preferred.

Responsibilities

Receives incoming requests for protected health information (via fax, phone, email) and screens request for compliance with federal/state regulation and policies governing the release of information.
Research patient demographics/visits and retrieves patient information from electronic medical record (EMR) an paper-based systems to fulfill the requests accurately, efficiently, and timely. Provides follow up t requestor in instances where there are no records found.
Prioritizes, fulfills and logs all requests for PHI. Releases information in requested format (i.e. hard copy external drive, secure email, portal and other approved secure methods.
Invoices and processes payments for ROI services, adhering to policy and federal/state regulation.
Communicates effectively both verbal and written with requestors (i.e. timely, courteous). Always maintains highest standards of patient privacy and information security.
Recognized and reports problems or discrepancies encountered in performing job functions.
Meet annual goals, quality and productivity standards established with supervisor.
Performs other duties as requested.