Release of Information Coordinator
About The Position
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. This role will be onsite in Fargo and will cover Release of Information patient walk-ins. We're ideally looking for someone with great customer service skills, strong attention to detail and the ability to maintain confidentiality at all times. Experience in healthcare and medical terminology is preferred, as is a RHIT certification. Summary Receive, evaluate, and coordinate release of information requests from all requestors submitted by mail, fax, phone, and/or in-person. Complete release of information requests including retrieving patient’s medical charts and returning charts, copying and/or scanning medical records accurately and correctly, and preparing documentation for delivery either electronically or by mail.
Requirements
- High school diploma or equivalent preferred
- General clerical experience preferred with some exposure to medical terminology.
- Previous experience in healthcare setting preferred.
- Word processing experience required, must be able to keyboard proficiently.
Nice To Haves
- Health Information Technology (HIT) degree preferred.
- Registered Health Information Technician (RHIT) certification preferred.
Responsibilities
- Review the accuracy of scanned documents.
- Perform quality checks on work to assure accuracy of the release, confidentiality, and proper invoicing.
- Must have basic understanding of release of information workflows to ensure accurate and appropriate assignment of requests.
- Scan, copies, and distributes appropriate records and documents in a timely manner.
- Notifies supervisor of any record issues that may arise.
- Refer appropriate requests to internal and/or external review staff as needed.
- Maintain a record of all requests for information using the EPIC system.
- Complete cash handling tasks as assigned, which may include collecting credit card information, handling checks received by mail and posting payments.
- Accurately and efficiently utilize a computer for data input and retrieval of data.
- Receives, sorts, and distributes incoming mail for department.
- May perform other duties as assigned to support business needs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
