Relationship Manager

Bottomline•Portsmouth, NH

About The Position

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role We are seeking a dynamic and results-driven Partner Relationship Manager to manage and grow our strategic partnerships within our Fintech segment. This role is critical in driving revenue growth, ensuring partner satisfaction, and strengthening our ecosystem of fintech relationships. You will serve as the primary point of contact for key partners, working closely to develop joint business strategies, optimize collaboration, and unlock new revenue opportunities. How you'll contribute: Partnership & Revenue Growth Own and drive the partner revenue strategy , ensuring measurable growth. Identify and pursue new revenue opportunities within existing fintech partnerships. Develop and implement go-to-market strategies with partners to enhance product adoption and market expansion. Partner Engagement & Relationship Management Serve as the primary relationship owner for key fintech partners, ensuring their needs are met and business objectives aligned. Build and maintain long-term, trust-based partnerships by understanding partner goals, challenges, and market trends. Act as an internal advocate for partners, ensuring seamless coordination across sales, product, marketing, and customer success teams. Conduct regular business reviews to assess performance, gather feedback, and align on future initiatives. Strategic Collaboration & Enablement Work closely with cross-functional teams to deliver customized solutions , ensuring seamless integration and operational efficiency. Guide partners through the onboarding and enablement process , ensuring a strong foundation for collaboration. Monitor industry trends, competitive landscape, and regulatory developments to keep partnerships innovative and future-proof. Performance & Success Metrics Track, analyze, and report on partner performance , revenue contributions, and engagement levels. Develop KPIs to measure partner satisfaction , adoption rates, and overall business impact. Ensure all contractual and compliance obligations with fintech partners are met.

Requirements

5+ years of experience in partner management, business development, or strategic alliances within fintech, payments, or financial services.
Strong track record of driving revenue growth and partner success in a fast-paced environment.
Deep understanding of fintech products, financial technology trends, and digital payments ecosystems .
Proven ability to manage complex partnerships, negotiate contracts, and optimize business outcomes.
Exceptional communication, relationship-building, and negotiation skills .
Experience working with cross-functional teams , including sales, product, and marketing.
Data-driven mindset with the ability to track key metrics and adjust strategies accordingly.
Comfortable working in a fast-moving, high-growth environment .

Responsibilities

Own and drive the partner revenue strategy , ensuring measurable growth.
Identify and pursue new revenue opportunities within existing fintech partnerships.
Develop and implement go-to-market strategies with partners to enhance product adoption and market expansion.
Serve as the primary relationship owner for key fintech partners, ensuring their needs are met and business objectives aligned.
Build and maintain long-term, trust-based partnerships by understanding partner goals, challenges, and market trends.
Act as an internal advocate for partners, ensuring seamless coordination across sales, product, marketing, and customer success teams.
Conduct regular business reviews to assess performance, gather feedback, and align on future initiatives.
Work closely with cross-functional teams to deliver customized solutions , ensuring seamless integration and operational efficiency.
Guide partners through the onboarding and enablement process , ensuring a strong foundation for collaboration.
Monitor industry trends, competitive landscape, and regulatory developments to keep partnerships innovative and future-proof.
Track, analyze, and report on partner performance , revenue contributions, and engagement levels.
Develop KPIs to measure partner satisfaction , adoption rates, and overall business impact.
Ensure all contractual and compliance obligations with fintech partners are met.