Proactive Relationship Manager for Customer Engagement

GymIn • Syracuse, NY

12d • Remote

About The Position

We are an innovative startup working on a cutting -edge IoT platform designed to revolutionize how gyms and gym equipment manufacturers manage their resources. To accelerate our growth and customer engagement, we are looking for a dynamic Relationship Manager to help us build and nurture strong connections with our key stakeholders. Remote is allowed but in -person would be ideal.

Requirements

• Exceptional communication and relationship -building skills.
• Proven experience in customer relations, sales, or business development.
• Comfortable with cold outreach, conducting interviews, and negotiating agreements.
• Self -motivated and able to work independently while meeting deadlines.

Nice To Haves

• Experience in the fitness or tech industry is a plus.

Responsibilities

• Reach out to gym equipment manufacturers to gather necessary data and secure the access required to integrate their devices into our platform.
• Act as the primary point of contact for manufacturers and ensure smooth collaboration.
• Conduct interviews or surveys with gym owners and managers to gain valuable insights into their pain points and needs.
• Analyze feedback to understand market demand and refine our product offerings.
• Transition gyms and manufacturers who show initial interest during the customer discovery phase into long -term paying clients.
• Build and maintain strong relationships to ensure high client satisfaction and retention.
• Handle all other client -facing activities related to customer engagement, relationship management, and feedback gathering.
• Assist in scaling our customer engagement strategy to drive market penetration.

Benefits

• A chance to work with a groundbreaking product at the intersection of IoT and fitness.
• Flexibility to work remotely with autonomy over your workflow.
• Competitive pay based on milestones and performance.
• This is not a paid position at this time. By applying, you acknowledge that monetary compensation is not guaranteed.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed