Relationship Manager

Curinos IncNew York, NY
$95,000 - $105,000Hybrid

About The Position

Curinos empowers financial institutions to make better, faster and more profitable decisions through industry-leading proprietary data, technologies and insights. With decades-long expertise in the financial services industry and a relentless focus on the future, Curinos technology and analytics ecosystem allows clients to anticipate customer needs and optimize their go-to market decisions in an increasingly competitive market. Curinos operates under a hybrid modality. This individual may work from the New York City, Boston, or Chicago offices. The Relationship Manager will develop and maintain relationships with mid-level leaders within the assigned territory. Key responsibilities include:

Requirements

  • 3–5+ years of client-facing sales or account management experience in financial services
  • Bachelor’s degree or equivalent education and experience
  • Proven ability to build and deepen client relationships with a focus on client experience and value
  • Strong problem-solving, communication, negotiation, and conflict resolution skills
  • Skilled in CRM management, forecasting, and coaching junior team members
  • Strong project governance & orchestration skills
  • Excellent organizational skills with the ability to prioritize effectively
  • Experience leading renewal and upsell discussions with mid- to senior-level stakeholders
  • Ability to influence and align cross-functional stakeholders
  • Growth mindset with a commitment to personal and team development

Responsibilities

  • Support the Client Manager with account plans and opportunity strategies; execute assigned portions independently
  • Strengthen and expand client relationships through regular engagement, discovery calls, and sales presentations
  • Respond to client requests or escalate to the Client Manager as needed
  • Contribute to RFP responses and participate in business review presentations
  • Map organizational structures, identify key stakeholders, and leverage strategic alliances
  • Identify and pursue mid- to senior-level growth opportunities in collaboration with the Client Manager
  • Engage internal Curinos teams and Buying Centers to promote solutions and grow client wallet share
  • Assist with escalations and risk management related to assigned accounts
  • Manage complex, multi-product pipelines with disciplined CRM usage and accurate forecasting
  • Drive structured execution of client initiatives and internal deliverables with minimal supervision
  • Balance multiple client and internal priorities effectively, maintaining clear documentation and communication
  • Use data insights to inform decisions and demonstrate client value
  • Lead early renewal and upsell discussions, aligning client needs with growth opportunities
  • Navigate stakeholder dynamics, including procurement, to accelerate sales cycles
  • Conduct research to identify and validate stakeholders, uncover relationship gaps, and inform engagement plans
  • Lead strategic contract renewals, pricing, and negotiations alongside the Client Manager
  • Partner proactively with the Client Manager on client outreach, sales strategy, and executive meetings
  • Communicate clearly and confidently across all levels, including executive presentations
  • Influence internal and client teams without direct authority
  • Collaborate effectively across departments and maintain a professional yet personable demeanor
  • Embrace feedback, show emotional intelligence, and demonstrate adaptability in a dynamic environment
  • Pursue continuous learning and mentor junior Relationship Managers

Benefits

  • Competitive benefits, including a range of Financial, Health and Lifestyle benefits to choose from
  • Flexible working options, including home working, flexible hours and part time options, depending on the role requirements – please ask!
  • Competitive annual leave, floating holidays, volunteering days and a day off for your birthday!
  • Learning and development tools to assist with your career development
  • Work with industry leading Subject Matter Experts and specialist products
  • Regular social events and networking opportunities
  • Collaborative, supportive culture, including an active DE&I program
  • Employee Assistance Program which provides expert third-party advice on wellbeing, relationships, legal and financial matters, as well as access to counselling services
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