Relationship Manager

Fabric HealthChicago, IL
34d

About The Position

As a Relationship Manager, you’ll be responsible for building partnerships with community-based organizations. You’ll identify strong partners, pitch our services, and onboard new partners. You’ll own a portfolio of partners to maintain regular touchpoints and work collaboratively to cultivate long-term relationships that drive consistent, high-quality referrals. This is a great role for someone looking for part-time work who is organized, outgoing, impact-driven, and excited to help scale a mission.

Requirements

  • 2+ years of experience in partnerships, account management, community engagement, sales, or relationship management
  • You are scrappy and a demonstrated “go-getter” who proactively seeks out connections and cultivate relationships
  • Strong research and outreach skills; comfortable initiating conversations
  • Excellent communication and presentation skills
  • Highly organized and able to manage multiple relationships independently
  • Comfortable being accountable for results and follow-through
  • Ability to travel locally for in-person partner meetings and quarterly touchpoints
  • Must be authorized to work in the U.S. without sponsorship

Nice To Haves

  • experience working with nonprofits, healthcare, social services, or public benefits

Responsibilities

  • Partnership Identification & Outreach
  • Research and identify high-potential partner organizations aligned with our mission
  • Conduct warm and cold outreach via email, phone, and virtual meetings
  • Pitch services clearly and compellingly, tailoring the proposition to each organization
  • Partnership Development & Management
  • Onboard new partners
  • Serve as the primary relationship owner for partners in Illinois
  • Maintain regular touchpoints with partners (monthly / bi-monthly, depending on partner)
  • Build trust-based relationships with frontline staff and leadership
  • Performance & Growth
  • Track partner referral activity and identify opportunities to increase engagement
  • Proactively seek results (e.g., more referrals, high-quality referrals, high staff adoption)
  • Share insights and feedback from partners to improve processes and offerings
  • Training & Engagement
  • Coordinate and host partner trainings (virtual and occasional in-person)
  • Plan and host quarterly in-person touchpoints with partners (e.g. site visits or events)
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