Relationship Manager

CRS Temporary Housing•Phoenix, AZ

49d•$60,000 - $60,000•Hybrid

About The Position

CRS Temporary Housing is a leader in our industry providing temporary housing solutions to individuals who are displaced from their home due to loss. Working with insurance companies and policyholders, we provide a variety of solutions to make this difficult time easier. Our office is in North Phoenix, AZ, near 19th Ave and Highway 101 (Address: 20430 N 19th Ave, Phoenix, AZ 85027). New Relationship Managers will complete in-office training for the first 30 days until they show proficiency in the role afterwards will work a hybrid schedule (4 days at-home and 1 day in-office). Computer and phone equipment will be provided. You must have a reliable high-speed internet service and a suitable workspace at your residence. Job Summary: The Relationship Manager is a sales position for self-motivated individuals who play a pivotal role in fostering strong customer relationships, retaining existing business, and driving repeat/new business from our insurance company customers. They will also work closely with the operations team to ensure the smooth day-to-day operations of our business. The Relationship Manager has a base salary of $60,000 with additional incentive pay (commissions and bonuses) based on performance and growth of customer accounts.

Requirements

4+ years of experience working with account management/sales representative role (i.e., Sales Development Representative, Business Development Representative, or Account Manager)
Proven track record of sales growth in a territory or region.
Strong organizational and time management skills.
Self-motivated and results-driven with a strong passion for sales.
Must be able to participate in overnight travel to visit customer sites. (~30% travel)
Excellent written and verbal communication skills.
Excellent presentation skills.
Excellent organizational and time management skills.
Proficient in Microsoft Office Suite or similar software with a preferred typing speed of 40 wpm or higher.
High School Diploma or equivalent required

Nice To Haves

Bachelor’s degree is preferred, in business or related discipline.

Responsibilities

Develop and maintain relationships for assigned accounts.
Serve as a point of contact for adjusters, provide information and education on the hotel and housing processes.
Maintain a strong sales pipeline and execute strategies to maximize account growth
Align sales strategies with business objectives to drive sustainable growth.
Develop field sales action plans and track ROI.
Build and nurture relationships with key clients to foster long-term partnerships.
Develop strategies to increase customer loyalty and repeat business
Actively seek and onboard new customers to expand market share
Ensure customer satisfaction by addressing customer objections and concerns with effective problem-solving skills
Prioritize tasks effectively to balance sales activities and client needs
Document Sales and Operational activities in our CRM
Travel within assigned territory to visit actual and potential customers. This may include Unit Meetings, attendance at conferences, golf tournaments, etc.
May participate in accounts receivable duties including approving invoices, payments, and ensuring timely collection of outstanding balances.
Performs other duties as necessary or assigned.