Relationship Manager - Workplace Banking Program

U.S. Bank • Minneapolis, MN

1d • Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description This strategic role within the Workplace Banking Program is centered on leading high value employer and client relationships that strengthen our market position and fuel sustainable growth. You will serve as a trusted advisor to key partners, ensuring long term satisfaction while proactively identifying opportunities to deepen engagement and expand our footprint. You will drive new business development by uncovering opportunities within existing partnerships and pursuing new employer relationships aligned with our growth strategy. Your ability to cultivate influence, build trust, and translate client needs into actionable solutions will be critical to advancing the program’s impact. Collaborating across internal teams, you will elevate operational performance through strategic planning, process optimization, and high standards execution. You will champion continuous improvement, streamline workflows, and support client training to ensure an exceptional end to end experience. This role requires confident decision making, strong commercial instincts, and the ability to anticipate client needs before they arise. If you are a relationship focused leader who excels at building partnerships, generating new business, and driving meaningful outcomes, we invite you to step into this role and help shape the future of Workplace Banking.

Requirements

• Master's degree, or equivalent work experience
• 10 or more years of experience in project management activities

Nice To Haves

• Experience leading and expanding large enterprise employers.
• Expertise in consumer banking products and services.
• Proven ability to grow and deepen existing client relationships.
• Executive presence with strong communication and influence skills.
• Advanced relationship building and consultative selling capabilities.
• Broad knowledge of account management, project leadership, operations, and logistics.
• Ability to manage multiple priorities and deadlines in a complex environment.
• Demonstrated strength in client service, situational leadership, and conflict resolution.
• Excellent presentation, written, and interpersonal communication skills.

Responsibilities

• Lead high value employer and client relationships
• Strengthen market position and fuel sustainable growth
• Serve as a trusted advisor to key partners
• Proactively identify opportunities to deepen engagement and expand our footprint
• Drive new business development
• Cultivate influence and build trust
• Translate client needs into actionable solutions
• Elevate operational performance through strategic planning, process optimization, and high standards execution
• Champion continuous improvement and streamline workflows
• Support client training

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level