Relationship Manager, Corporates

S&P Global•New York, NY

21h

About The Position

About the Role: Grade Level (for internal use): 10 About the Role: The Account Manager role serves as the primary commercial lead for an assigned portfolio of clients. They are focused on driving net revenue growth by fostering strong client relationships and delivering comprehensive solutions across the full MI product suite. The Team: Our Corporates Account Management team brings together diverse expertise from across S&P Global and the legacy IHS organization, creating a dynamic collaborative environment during this exciting revenue transformation period. We're passionate about working together to support clients who are at the forefront of innovation, especially as AI continues to reshape industries. It's an exciting time to join a team that's helping drive the future of client relationships in this rapidly evolving landscape. Responsibilities and Impact: The AM is the central point of contact for new clients, responsible for collaborating across internal functions to deliver a cohesive customer experience. They deeply understand the client business strategies and market demands, which helps them provide client insights and identify opportunities for growth and retention, unlocking a value for both our customers and for MI.

Requirements

Bachelor's degree in Business, Finance, Economics, or related field from an accredited institution
7+ years of experience in relationship management, account management, or client-facing roles within B2B environments
Proven track record of managing complex client relationships and driving revenue growth
Strong communication and presentation skills with ability to engage C-level executives and senior stakeholders
Experience with CRM platforms such as Salesforce
Analytical mindset with ability to interpret data and translate insights into actionable client strategies
Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States.

Responsibilities

Serve as the primary point of contact for clients within a book of business
Holistic understanding of the account including business objectives, budget cycles, organizational structure, critical needs, and ongoing opportunities
Build multi-threaded relationships across client stakeholders and workflows, serving as a trusted advisor for solving client's business challenges
Develop and execute on account growth plans in partnership with Sales Specialists and Business Partners
Account Analysis to prepare for renewal discussions
Lead renewal and expansion negotiations
Work with legal/procurement to finalize contracts and pricing changes.
Identify and mitigate account risks
Understand account health and introduce internal resources as needed
Build industry knowledge and expertise to advise clients on best practices
Establish key relationships and champions within accounts
Promote adoption of new offerings, capabilities, or modules
Be the voice of the client internally
Coordinate resources to develop comprehensive solutions to meet client needs
Collaborate with Sales Specialists, Business and Implementation teams to involve the right resources to meet client needs, making warm introductions as needed
Provide client feedback to inform product roadmap and service improvements
Ensure alignment with CCO Strategy for key accounts

Benefits

Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

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