Relationship Account Director - Practice Solutions

Bank of America • Westerville, OH

13d • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for leading a sales team by driving strategic growth and ensuring goals are met or exceeded. Key responsibilities include data analysis for sales growth opportunities, collaborating with other leaders to develop and implement strategies and processes for both talent and business results, and managing various escalations. Job expectations include subject-matter expertise of sales processes and credit acumen, driving best practices, and providing coaching feedback.

Requirements

• Business Case Review
• Business Operations Management
• Performance Management
• Process Management
• Sales Strategy
• Business Analytics
• Business Process Analysis
• Portfolio Analysis
• Process Performance Measurement
• Sales Performance Management
• Business Acumen
• Coaching
• Relationship Building
• Underwriting
• Workforce Planning
• Previous Practice Solutions product and credit knowledge

Nice To Haves

• Ability to communicate and influence verbally and in writing to multiple levels and audiences including Sr. Executives
• Proven coaching and leadership experience
• Strong experience with client and associate escalations

Responsibilities

• Forecasts and manages staffing levels and capacities, prioritizes employee development by providing effective coaching, and shares constructive feedback to drive Operational Excellence
• Engages with key stakeholders, partners, and business leadership to deliver on business objectives, while providing updates on strategic business initiatives
• Evaluates efficiencies and identifies areas of improvement and growth to the overall process, identifying data, metrics, and key performance indicators to measure process effectiveness
• Aligns bank priorities and strategies to employee metrics and goals, evaluates employee progress, and strives to recognize, encourage, and improve team performance to support an inclusive work environment
• Drives operational excellence and business strategy with an in depth knowledge of the end to end business, with additional focus on credit analysis, credit products, risk assessment, and structuring
• Escalates credit deal reviews and negotiation, spread analysis, and appeals throughout credit continuum

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED