Reinsurance Specialist

Unified Group Services Inc•Anderson, IN

8d•Onsite

About The Position

As a full-time Reinsurance Specialist with Unified Group Services, you'll play a critical part in the financial health and stability of both our company and the carriers we partner with. You'll help achieve amazing results for our customers by filing reinsurance claims for over-specific claims. You'll earn competitive hourly pay (based on experience), work in our Anderson, IN office from 8:00 am - 5:00 pm, Monday - Friday (with overtime available), and enjoy these excellent benefits and perks: Health, dental, and vision insurance 401(k) with company match Education assistance Employee assistance program PTO Growth opportunities HSA/FSA Life insurance Short- and long-term disability coverage Wellness programs Sponsored health clinic Company parties If you're comfortable speaking over the phone and have a knack for customer service, this could be the right role for you! WHAT CAN YOU EXPECT AS OUR REINSURANCE SPECIALIST? Accuracy, thoroughness, and a drive to do your best will be the keys to your success! You'll be in charge of reinsurance claims, taking care of responsibilities like filing claims, data entry, cross-departmental collaboration, and more. At Unified Group Services, we take care of the customer, and then some! Established in 1996, we're a proud full-service third-party administrator (TPA) for self-funded group health insurance plans. Our mission is centered on you-whether you're a customer or a team member-because we believe that great service starts with a great culture. We empower our customers with innovative programs, cutting-edge technology, and trusted partnerships that help control healthcare costs while ensuring access to top-tier benefits. Every service we deliver is backed by a professional, experienced team that provides personal attention with speed and care. We don't just talk about our values-we live them, training every employee to uphold the principles that have guided us from the beginning. If you're looking to join a company where your work truly makes a difference, Unified Group Services is the place to be. ARE YOU THE ONE WE'RE LOOKING FOR?

Requirements

Excellent customer service skills
Motivation to exceed expectations for both internal and external contacts
Ability to work well under pressure, stay organized, and efficiently multitask
Ability to collaborate professionally and effectively with a diverse group of people
Strong troubleshooting and problem-solving skills
Clear and effective verbal/written communication skills with professional phone etiquette
High school diploma or GED equivalent
Reliable attendance
Self-motivated, positive, and courteous mentality
Must have the ability to pass a Background Check and Drug Screening.

Nice To Haves

Some college education
Experience with self-funded insurance

Responsibilities

Filing reinsurance claims with the carrier and providing support documentation as needed
Researching unpaid and rejected over-specific claims and replying to the reinsurance companies to uncover a solution
Running RX reports for filing, completing over-specific claims cover sheets, and accurately documenting filings in Excel
Logging reimbursements in Excel and sending letters to customers about their refunds
Coordinating with the marketing department on closing groups
Updating the customer data sheet on a monthly basis