Reimbursement Specialist
About The Position
See your work in a new light. At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference. We’re looking for a Reimbursement Specialist who brings care, precision, and accountability to their work — someone who understands that behind every claim is a patient relying on access to care. Why This Role Matters The Reimbursement Specialist plays a critical role in helping patients receive timely therapy by ensuring claims are handled accurately, efficiently, and with integrity. While this role may not be patient‑facing every day, the impact is deeply human — helping remove barriers so patients can focus on their health, not paperwork. In this role, your work helps: Create a smoother, clearer experience for patients navigating insurance Support providers and internal teams through reliable reimbursement processes Strengthen trust in LUX Infusion as a clinician‑led, patient‑first organization
Requirements
- High School Diploma or GED required
- Minimum of 2 years of medical insurance experience
- Basic computer skills (Microsoft Office, internet navigation)
- Strong customer service focus and professionalism
- Deep care about the human impact of your work
- Clear communication and effective collaboration skills
- Strong ownership and accountability for responsibilities
- Comfort learning, adapting, and growing in a dynamic environment
- A desire to be part of a team that values empathy and high standards
Nice To Haves
- Home infusion experience
- Experience with CPR+ and/or CareTend
- Certified Pharmacy Technician
Responsibilities
- Ensuring accurate and timely billing and reimbursement of claims
- Managing claim submissions, corrections, and follow‑ups with payers
- Collaborating closely with pharmacy teams, revenue cycle leadership, and field staff
- Bringing thoughtfulness, reliability, and follow‑through to daily work
- Identifying and implementing better ways to serve patients, providers, and teammates
Benefits
- Purpose‑driven work with real patient impact
- A clinician‑led, patient‑first culture
- Supportive, collaborative teammates
- The opportunity to grow with a company building something meaningful
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
