University of Wisconsin Hospitals and Clinics Authority-posted 23 days ago
Full-time • Entry Level
Hybrid • Middleton, WI
5,001-10,000 employees
Religious, Grantmaking, Civic, Professional, and Similar Organizations

Bring your customer service experience to the #1 hospital in Wisconsin! We are seeking a Reimbursement Representative to: Follow up with third party payers and patients on outstanding account balances (including credit balances) to facilitate prompt resolution of outstanding account balances. Verify patient coverage information and update registration as required. At UW Health, you will have: An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance. Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being. Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement. The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.

  • Follow up with third party payers and patients on outstanding account balances (including credit balances) to facilitate prompt resolution of outstanding account balances.
  • Verify patient coverage information and update registration as required.
  • High School Diploma or equivalent Required
  • 1 year of experience in an insurance, finance, medical, hospital, or customer service-related field. Required
  • Revenue Cycle (healthcare business, financial or insurance) experience.
  • Epic experience
  • Knowledge of medical and insurance terminology, CPT, ICD coding structures, and billing forms (UB, 1500)
  • Associate's Degree in Business, Finance, Health Information Management, or related field Preferred
  • health and dental insurance
  • paid time off
  • retirement plans
  • two-week paid parental leave
  • adoption assistance
  • Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
  • Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
  • Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
  • The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.
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