Reimbursement Coordinator

Saint Luke's Physician Group•Blue Springs, MO

About The Position

Position involves verifying payor type, eligibility and insurance benefits, as well as estimate completion and money collection over the phone within assigned work queue. Position also involves ensuring payor pre-certification has been obtained and communicated to all appropriate parties and placed on the account for billing purposes with minimal support from a supervisor. Position requires extensive phone and computer work, as well as interaction with patients, payors, schedulers and physicians’ offices. Position requires extensive multitasking while utilizing multiple systems and resources. Able to answer basic insurance questions with minimal support. Demonstrates quality customer service. Participates in timely efficient workflow. In Centralized Patient Access/Scheduling: Achieves quality score for career ladder level I as determined by Patient Access Leadership. Ability to perform Insurance Verification in at least one location. Consistently scores a minimum of 92% on a customer service review. Productivity goals met where applicable.