Reimbursement Collector - Infusion
About The Position
PromptCare is seeking a highly motivated, experienced, and detail-oriented Reimbursement Collector to join our team. The ideal candidate will have experience in reimbursement and be able to work in a fast-paced environment. Knowledge of Home Infusion billing and collections is preferred. The Collector will be responsible for all patient billing and collections and must be proficient in all phases of insurance data collection, verification, and authorization. Documentation and computer input of the new referral and subsequent patient admission from start to finish is critical and must always follow PromptCare’s policies and procedures. If you are a detail-oriented individual with a passion for healthcare billing and collections, we encourage you to apply for this exciting opportunity in the Homecare Infusion industry. To learn more about our company and services, please visit us at PromptCare In-home Respiratory and Infusion
Requirements
- High School Diploma or equivalent.
- 2-3 years of experience in electronic claims submission and medical collections preferred
- Working knowledge of insurance plans including but not limited to Medicare and Medicaid preferred
- Industry experience with billing/collections in DME, home infusion and/or enteral preferred
- Accounts receivable and accounting experience preferred
- Knowledge of CPR+ and/or Caretend software preferred
Nice To Haves
- Knowledge of Home Infusion billing and collections is preferred.
Responsibilities
- Collections of third-party payor accounts for assigned payers
- Contact patients as needed regarding account issues
- Ensure proper follow-up is performed on all aspects of the revenue cycle related to reimbursement, including projects, problem and issues escalation, denials management and research
- Maintain and update shared documentation to assist Reimbursement Specialist with claims escalations.
- Maintain confidentiality in all aspects of patient care, employee activities and office environment
- Communicate changes regularly or as often as needed
- Work collaboratively with other department staff such as Intake & Reauthorization Specialist to ensure timely collections
- Assist the Reimbursement Specialist with claims issues
- Field and troubleshoot calls from patients regarding benefit, claims and patient balances
- Pro-actively seek resolutions to any billing issues that may arise
- Perform CPR+/Caretend related transactions accurately and timely
- Perform other duties as assigned
Benefits
- Comprehensive Medical, Dental, and Vision Package
- 401(k) Plan with Company Match
- Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays
- Life Insurance: Standard coverage with optional enhancements
- Employee Assistance Program: Free counseling and coaching sessions
- Emotional Well-being and Work-Life Balance Resources
- Short & Long-Term Disability: Company-paid with optional supplements
- Accidental Death and Dismemberment Insurance
- FSA and HSA: Manage healthcare expenses
- Commuter Spending Programs
- Volunteer and Engagement Opportunities
- Employee Referral Bonuses
- Exclusive Discounts on entertainment, travel and various other supplemental and cellphone plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
