Reiman Gardens - Gift Shop Associate Temporary

Iowa State UniversityAmes, IA
6d

About The Position

The Gift Shop Associate supports daily operations of the Gift Shop by providing excellent customer service, managing transactions, maintaining merchandise displays, and ensuring a welcoming environment for all Garden guests. This role includes both opening and closing responsibilities and requires strong attention to detail, reliability, and customer‑focused service. Under direct supervision, performs routine and repetitive clerical duties to assist in a temporary capacity (less than 780 hours per fiscal year) in telephone surveys, at workshops, conferences, camps, and other special events. Gift Shop Operations Assist Garden guests by answering questions and providing general information. Answer the Gift Shop phone and direct inquiries appropriately. Handle cash and credit card transactions accurately using the Point of Sale system. Restock, price, and organize merchandise to maintain appealing displays. Perform opening and closing procedures, including preparing the cash box, turning on/off lights, and readying the shop for daily operation

Requirements

  • Ability to read, write and follow instructions.
  • Ability to follow oral and written instructions.
  • Ability to operate office equipment.

Nice To Haves

  • Experience working in a retail environment
  • Experience with merchandising, stocking, and inventory management
  • Experience with Point of Sale (POS) systems and cash handling

Responsibilities

  • Assists in collating, stapling, and distributing handouts and printed materials.
  • Assists in registering participants at workshops and conferences by checking names, distributing packets, selling tickets, and collecting fees.
  • Gathers information from prepared questions to complete telephone surveys.
  • Answers the telephone and relays messages.
  • Makes copies and operates facsimile machines.
  • Runs errands both on the campus and away from the campus.
  • Assists visitors in locating room assignments, campus locations, and local establishments such as dining facilities, local sites of interest and shopping malls.
  • Performs routine and repetitive clerical tasks.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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