Gift Shop Associate

Atlanta Botanical Garden Inc•Atlanta, GA

About The Position

The Gift Shop Associate operates in various locations at Atlanta Botanical Garden and works closely with customers to determine their needs and answer their questions about our products. The Gift Shop associate must stay up to date with product features and maintain our shop’s visual appearance in high standards.

Requirements

Minimum of one year experience in hospitality or customer service industry preferred
Minimum of one year retail experience preferred
Must be able to maintain a good working relationship with coworkers
Must be able to workdays, nights, weekends, and holidays
Must have excellent communication skills and sense of appropriateness to converse with employees and guests
Must be able to responsibly handle large sums of money
Must be able to add, subtract, multiply, and divide in all units of measure
Must be able to understand a personal computer’s basic functions and operate it
Must be able to take direction from others in a fast-paced environment
Must be able to work independently and as part of a team
Must have reliable transportation
The above job duties and responsibilities describe the general nature and level of work for employees in this position, but this is not intended as an exclusive or all-inclusive inventory of all duties required of employees in this job.

Responsibilities

Greet guests with a smile and a verbal welcome using an enthusiastic and pleasant manner
Process all Point of Sale transactions and functions accurately
Opening, closing, and balancing cash drawer
Promote and actively sell Gift Shop product
Maintaining sales floor appearances by restocking throughout shift
Price and check new product before it is put on the sales floor/stockroom
Sell and reload parking cards for guests
Provide guests with directions to ticketing and food venues, offices, and special events
Maintain clean working environment
Maintain a working relationship with other departments to ensure up-to-date garden knowledge