REHABILITATION FIELD SERVICES SUPERVISOR

State of Illinois•Chicago, IL

About The Position

The Division of Rehabilitation Services (DRS) is the state’s lead division serving people with disabilities committed to diversity, equity, inclusion, accessibility, and racial justice. The mission of the Division is to assist individuals with disabilities in achieving their goals of employment, education, and independent living. This supervisor plans, implements, directs, coordinates, and supervises the operations and activities of the Bureau of Customer and Community Field Services overseeing staff for an assigned geographical section of the state, providing direct services to individuals with disabilities to achieve or retain integrated competitive employment and live independently in the community. Demonstrates commitment to valuing diversity, equity, accessibility, and racial justice by contributing to an inclusive working and learning environment. The Division of Rehabilitation Services is seeking to hire a dynamic and organized supervisor with strong leadership and communication skills.

Requirements

Requires possession of a master’s degree from an accredited college or university in rehabilitation counseling, rehabilitation administration, clinical psychology, counseling psychology, deaf education, special education, or closely related field.
Requires three (3) years progressively responsible administrative experience in rehabilitation counseling related field.

Nice To Haves

Three (3) years of professional experience with administering a rehabilitation service-delivery program for persons with disabilities for a public or private organization.
Three (3) years of professional experience working with federal statutes related to rehabilitation programs such as the Rehabilitation Act and amendments, the Social Security Act, Individuals with Disabilities Education Act (IDEA), Workforce Innovative Opportunities Act (WIOA), and the Americans with Disabilities Act, etc.
Three (3) years of professional experience working with Federal and State regulations and procedures developing plans to meet the service needs of individuals with disabilities.
Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff, and preparing and signing performance evaluations.
Two (2) years of professional experience interacting with and communicating clearly and tactfully with a wide range of individuals that include state agency officials, the public, legislators, employers, internal and external stakeholders, community service providers, professional and lay groups, and employees.
Two (2) years of professional experience establishing, maintaining, and nurturing effective working relationships in communities served and developing/implementing recommendations for service needs for unserved and underserved populations.

Responsibilities

Serves as a Rehabilitation Field Services Supervisor.
Serves as full-line supervisor.
Directs the implementation or coordination of program activities assigned to field offices.
Communicates with customers and immediate family regarding services available and issues and concerns with customers current services and/or customer and family complaints.
Develops placement plans, non-financial working agreements, employer linkages, etc.
Directs the preparation and maintenance of customer case-related records.
Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

Benefits

A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Federal Public Service Loan Forgiveness Program eligibility
GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)