Regulatory Supervisor

TOTE Resources LLCJacksonville, FL
Onsite

About The Position

Provide effective leadership and oversight of regulatory functions by demonstrating ownership, acting with empathy, proactively ensuring adherence to compliance requirements while advocating for seamless, customer-focused cargo movement.

Requirements

  • Minimum of 5 years of experience in transportation related business required.
  • Superior interpersonal and communication skills.
  • Strong analytical and problem-solving ability.
  • Ability to effectively manage multiple priorities
  • Ability to create and maintain relationships with internal and external business partners.
  • Commitment to process improvement.
  • Microsoft Word, Excel, Outlook and SharePoint skills.
  • Ability to lead people & get results, think ahead, plan, organize & set priorities.
  • Bachelors Degree in business or related equivalent field experience and/or combination of experience and education required.

Nice To Haves

  • Experience with State and Federal transportation procedures; Customs, USDA, “Hacienda”, OSHA, USCG and PRDA preferred.
  • Bilingual English/Spanish preferred.

Responsibilities

  • Develop a deep understanding of all aspects of regulatory to ensure compliance & reduce regulatory related expenditures.
  • Ensure compliance with regulatory agencies such as the PR Tax Department, USDA, CBP, US Census Bureau & Dept of Homeland Security.
  • Maintain a framework that is driven by a “generalist structure” to ensure all team members are cross trained in all aspects and functions related to regulatory.
  • Develop processes that will allow the generalist to become more productive and efficient considering building consistency among all port locations regarding regulatory functions.
  • Research and resolve regulatory issues as they arise supporting both internal and external customers.
  • Act as a liaison between company and regulatory agencies.
  • Schedule work hours to support business requirements keeping overtime within or below budget.
  • Maintain comprehensive understanding of all regulatory requirements and provide guidance and training to our customers and business units to increase knowledge and minimize risk.
  • Work closely with the Shipment Services Department to ensure shipments are accurately documented so they may be transmitted in a timely manner to Regulatory agencies.
  • Identify areas of potential issues & develop corrective action steps to ensure proper compliance.
  • Prepare Self-Disclosure Letters to the U.S. Census Bureau or Mitigation Letters to U.S. Customs and Border Protection as required for consideration in preventing fines and penalties.
  • Promote teamwork integration through clear understanding of interdepartmental needs and expectations between all terminal locations.
  • Maintain KPI’s for analysis of areas where improvement is needed.
  • Frequent individual and team discussions to identify career development goals, opportunities to improve, share ownership, challenge, empower, and keep line of communication open.
  • Partner with other port locations to ensure accurate vessel reconciliation in our BOS (Back Office System) and TOS (Terminal Operation Systems) to ensure accuracy of documentation for governmental/regulatory agencies requirements.
  • Work on ad-hoc projects/initiatives as needed.
  • Assists the Company in any necessary duties to achieve Company goals.
  • Performs other related duties as assigned.
  • Adherence to the Integrated Management System that covers Quality, Environmental, and Safety ISO (International Organization for Standardization) certifications

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short term disability
  • Employee assistance program
  • 401(k) with company match and discretionary funding
  • Tuition reimbursement
  • Supplemental parental leave
  • Jury duty leave
  • Bereavement leave
  • Minimum of 10 days’ vacation
  • 10 days sick leave
  • 10 days paid holidays
  • One floating holiday every 12 months
  • Annual discretionary bonus (based on eligibility)
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