REGULATORY SPECIALIST III - 79000182

State of FloridaDoral, FL
3d

About The Position

This position is assigned a variety of regulatory activities for the review of applications and the issuance of licenses, permits, and registrations for the sale of alcoholic beverages and tobacco. This position works independently performing professional work involving eligibility determination activities for the issuance of alcoholic beverage, cigarette, and tobacco licenses, permits, and registrations. This challenging position provides the selected applicant the opportunity to help businesses open in Florida and/or assist our industry members with ensuring they maintain compliance with licensing laws. Applicants who can successfully communicate in complex administrative law matters will excel in this position. The selected candidate in this position performs the following work and other related activities:

Requirements

  • Must have two (2) years of customer service experience.
  • Must have experience using Microsoft Office Suite (Microsoft Word, Excel, and PowerPoint).
  • Must be able to travel for training and meetings as assigned.

Nice To Haves

  • Preference will be awarded to applicants possessing experience with inputting and/or reviewing data within an automated data records system and to those who possess experience working with Versa Regulation licensing system and OnBase.

Responsibilities

  • Reviewing applications for licenses, permits, and registrations to ensure the applicants, premises, and locations are qualified for licensure.
  • Corresponding and communicating with applicants regarding omissions or deficiencies in license applications.
  • Processing routine and complex applications based upon department policy, Florida Administrative Code, or Florida Statutes.
  • Independently evaluating qualifications and requirements to determine eligibility for licensure.
  • Independently determining approval or denial of applications submitted for completeness, accuracy, and compliance.
  • Effectively communicating with the supervisor in the event of a denial for further action.
  • Updating all necessary systems, logs, and other applicable data systems consistently and accurately.
  • Providing excellent service, accurate information, and specific guidance to internal and external customers regarding licensure functions.
  • Processing fee payments to ensure all monies received are deposited in the correct bank account accurately and timely, per established agency receipting procedures.
  • Accurately responding to internal and external inquiries concerning licensure requirements as well as other pertinent information regarding laws, rules, compliance, policies, and procedures.

Benefits

  • State of Florida retirement package: 3% employee contribution required.
  • Nine annual paid holidays and one personal holiday
  • Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
  • Ability to earn up to 104 hours of paid sick leave annually.
  • The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
  • The State of Florida provides a $25,000 life insurance policy to eligible employees.
  • Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
  • Tax deferred medical and childcare reimbursement accounts are available.
  • Tuition waiver program to attend an approved State of Florida College or University
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