REGULATORY SPECIALIST II - 79010807

State of Florida

6d

About The Position

The Regulatory Specialist II is a career service position located within the Division's Bureau of Sanitation and Safety Inspections, Bureau Chief’s Office. This position is responsible for performing regulatory administrative duties pertaining to answering phones and handling inquiries from the public, field offices and other state agencies, independently reviewing and researching incoming complex plan review applications for completeness prior to profiling into Versa: Regulation; ensuring proper protocols are followed for check handling and processing; opening, sorting, and delivery of incoming division mail; ensuring temporary event receipt books are processed and temporary event receipt books database is accurately maintained; ensuring emergency closure documentation is processed with expediency and accuracy.

Requirements

• Customer service experience assisting customers in person, through correspondence, and on the telephone; AND
• General computer experience including the use of Microsoft Office Suite (i.e. Word, Excel, Access, Outlook).

Nice To Haves

• Preference may be given to applicants with experience in licensure application processing and/or industry-related experience.

Responsibilities

• Independently reviewing and researching Plan Review applications prior to profiling into Versa: Regulation.
• Providing customer service (i.e., telephone inquiries, electronic mail box inquiries, customer window assistance), performs special assignments, research and report preparation as needed.
• Compiling necessary documents for submission to Central Intake Unit. Ensures plan review related documents are imaged and filed accurately.
• Verifying that all incoming checks are logged into the Central Intake Unit check database and taken to Central Intake Unit in a timely manner.
• Serving as liaison between the division and Mailroom (drop-off and pick-up), ensuring items in district mail bins are assembled and packaged for daily distribution.
• Opening incoming mail for the Division to determine the appropriate route for processing.
• Maintaining the temporary event receipt book database.
• Serving as back-up to the Government Operations Consultant I as needed in processing emergency closures and weekly media report for the Director.
• Performs related work as required.

Benefits

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed