About The Position

Reviews, evaluates relevant eligibility information and approves or disallows license and appointment reinstatements, terminations, renewals, corrections and demographic modifications based on the applicant/licensee conforming with insurance licensing laws and regulations. Reviews documents used in determining eligibility of the licensees’ application qualifications for licensing and appointments that include such factors as an applicant’s demographic information, work authorization/citizenship, residency, schooling and/or employment and other supporting documentation. Files and indexes final orders, declaratory statements, paper applications and other related documents associated with licensees’ files which are verified for quality and accuracy and prepared for storage for the Bureau’s digital imaging system. Prepares supporting documents as required for legal processing of all files with criminal history records, to ensure appropriate enforcement activities are investigated appropriately. Reviews fingerprint result submissions from the FDLE and FBI to determine if there is sufficient information or if additional processing is required by the fingerprint vendor or FBI in order to obtain a complete record to investigate the relevant eligibility of the pending applications. Prepares correspondence to inform concerned parties of decisions made and appeal rights, which are indexed when documents are received from applicants and licensees. Maintains and provides information and documents and responds to questions of licensees and appointing entities regarding their licensing and compliance status, license requirements, documentation processing requirements and/or fingerprint status. Performs related work as required. Performs the disposal of records according to record retention guidelines and maintains the related record retention schedules.

Requirements

  • High school diploma or equivalent.
  • Microsoft Office experience.
  • Knowledge of the principles and techniques of effective verbal and written communication.
  • Knowledge of the methods for compiling, organizing and analyzing data.
  • Skill in use of Word for Windows (version 6.0 or higher) or other comparable software.
  • Ability to collect, analyze, interpret and record data relating to records, applications or operational procedures.
  • Ability to utilize problem-solving techniques.
  • Ability to prepare reports.
  • Ability to make decisions in a timely manner.
  • Ability to understand and apply applicable rules, regulations, policies and procedures.
  • Ability to plan, organize and coordinate work assignments.
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to establish and maintain effective working relationships with others.

Nice To Haves

  • Post-secondary education.
  • Experience in maintaining records, compiling, and analyzing data.

Responsibilities

  • Reviews, evaluates relevant eligibility information and approves or disallows license and appointment reinstatements, terminations, renewals, corrections and demographic modifications based on the applicant/licensee conforming with insurance licensing laws and regulations.
  • Reviews documents used in determining eligibility of the licensees’ application qualifications for licensing and appointments that include such factors as an applicant’s demographic information, work authorization/citizenship, residency, schooling and/or employment and other supporting documentation.
  • Files and indexes final orders, declaratory statements, paper applications and other related documents associated with licensees’ files which are verified for quality and accuracy and prepared for storage for the Bureau’s digital imaging system.
  • Prepares supporting documents as required for legal processing of all files with criminal history records, to ensure appropriate enforcement activities are investigated appropriately.
  • Reviews fingerprint result submissions from the FDLE and FBI to determine if there is sufficient information or if additional processing is required by the fingerprint vendor or FBI in order to obtain a complete record to investigate the relevant eligibility of the pending applications.
  • Prepares correspondence to inform concerned parties of decisions made and appeal rights, which are indexed when documents are received from applicants and licensees.
  • Maintains and provides information and documents and responds to questions of licensees and appointing entities regarding their licensing and compliance status, license requirements, documentation processing requirements and/or fingerprint status.
  • Performs related work as required.
  • Performs the disposal of records according to record retention guidelines and maintains the related record retention schedules.
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