Regulatory Senior Associate

FanDuel • New York, NY

21d • $66,000 - $82,000 • Hybrid

About The Position

As a key member of FanDuel’s Regulatory Investigations & Enforcement Team, the Regulatory Senior Associate is responsible for a variety of tasks supporting FanDuel’s engagement with our state gaming regulators. Among other responsibilities, the Regulatory Senior Associate will assist the attorneys on the Investigations and Regulatory Enforcement team to investigate regulatory matters, to prepare for enforcement actions and incident reporting, and to respond to patron complaints received from FanDuel’s state regulators. The Regulatory Senior Associate will become a subject matter expert in FanDuel’s product offerings and will assume primary responsibility for responding to escalated matters from the state gaming regulators. In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

Requirements

• A. Degree and prior experience working with attorneys in-house or at a law firm as a paralegal, legal assistant, or compliance professional
• 1+ years of Regulatory or gaming experience, preferably including experience with a gaming operator or regulator
• Ability to develop workflows and procedures with strict regulatory guidelines
• Experience with customer engagement and familiarity with FanDuel products and services
• Passion to take initiative, problem-solve, be a self-starter, and work independently
• Extremely organized, detail oriented, and proficient in the MS Office Suite
• Experience developing presentations, including PowerPoint slides, charts, and graphs, for senior business leaders
• Outstanding ability to manage projects, multi-task, prioritize, work independently, and excellent organizational skills
• Strong work ethic and commitment to being an exceptional team player who rolls up their sleeves
• Excellent verbal, written, and strategic communication skills and an ability to collaborate effectively across a wide range of external and internal stakeholders.

Nice To Haves

• Experience working in a highly regulated industry or at high-growth technology company
• Experience with developing new processes and procedures, data analytics, and reporting to senior business leaders
• Experience engaging and advocating with regulators, including with mandatory reporting requirements

Responsibilities

• Assist the counsel on the team to investigate regulatory inquiries, incidents, and escalated customer complaints regarding fraud, marketing, cybersecurity, responsible gaming, geolocation, and other areas of regulatory interest
• Draft Incident Reports and presentations for submission to state gaming regulators
• Maintain necessary documentation, tracking logs, and repositories for the team’s investigative work and regulatory workflows
• Assist with data collection and document review for the matters handled by the Regulatory & Investigations Enforcement team
• Partner with key stakeholders across FanDuel’s business lines to build a strong knowledge of FanDuel’s products, develop familiarity with common topics of escalated complaints, and ensure business remains informed of particular areas of regulatory interest
• Identify process improvements and help to implement changes to make the team more effective and efficient in accomplishing its goals
• Provide support on a wide variety of matters handled by the larger Regulatory Investigations and Enforcement Team, engaging with attorneys and internal and external stakeholders
• Escalate high risk complaints for review by Regulatory Manager and Counsel/Senior Counsel as appropriate
• Develop and support FanDuel’s engagement and relationship with regulators and become trusted point of contact for escalated customer complaints and other items of regulatory concern.

Benefits

• We offer amazing benefits above and beyond the basics.
• We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits.
• We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards.
• Benefits differ across location, role, and level.
• medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits
• This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation.
• This role includes paid personal time off and 14 paid company holidays.
• FanDuel offers paid sick time in accordance with all applicable state and federal laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed