This position is responsible for monitoring compliance with Department and MQA Board Orders. This position requires independent thinking, detailed analysis, and use of professional judgment in every aspect of performing below duties. Timely review Board Orders and accurately enter all terms and discipline into electronic database. Timely record license status changes as related to orders and contract requirements. Communicate with Respondents and involved parties, verbally and in writing, as established in Department, Division, and Unit policies and procedures. Timely review and accurately record all information, correspondence, reports, and monies, incoming and outgoing, related to compliance case management. Refer non-compliant respondents to collections and/or for new investigation as established in policy and procedure. Process all compliance cases as per established policy and procedure. Prepares documents as requested and as established in policy and procedure for board meeting agendas. The performance of this duty requires research, sometimes extensive, and accuracy. Presents compliance cases at board meetings as requested and required. Researches and prepares information, reports and/or presentations as directed by supervisor and/or manager. Responds to public records requests as established in policy and procedure. Performs other duties as required.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED