Regulatory Assurance Officer

Goodstart Corporate•San Francisco, CA

11d

About The Position

At Goodstart, children’s safety, wellbeing and quality early learning are at the heart of everything we do. As a Regulatory Assurance Officer, you’ll play a vital role in supporting our centres to confidently navigate significant national and state regulatory reforms. This role goes beyond compliance checking — it’s about partnering with centre teams, providing real-time coaching, and strengthening organisational readiness so new legislative requirements are understood, embedded and sustained in practice. You’ll work closely with the Regulatory Reform Project Team to identify emerging risks, share insights, and help shape practical tools and supports that enable our centres to thrive in a changing regulatory landscape.

Requirements

Experience in an administrative, compliance, auditing or customer service–focused role, with a strong commitment to high-quality service delivery
Strong communication and interpersonal skills, with the ability to engage confidently and respectfully with diverse stakeholders
High attention to detail, sound judgement and a strong commitment to data integrity and confidentiality
Self-motivated, organised and able to work independently while managing competing priorities
Experience undertaking outbound communication and proactive follow-ups
Proficiency in Microsoft Office, particularly Excel and Word
Current Working with Children Check for the State or Territory residing

Nice To Haves

Qualifications in early childhood, compliance, auditing, law or a related field
Experience in education and care regulatory compliance, quality assurance or audit activities
Understanding of early learning centre operations and the practical realities of implementing regulatory reform

Responsibilities

Deliver scheduled and targeted regulatory assurance audits across Goodstart centres
Identify compliance gaps and practical barriers to implementing new legislative requirements
Provide in-the-moment coaching to centre teams to build understanding and capability
Validate centre readiness for major reforms, including child safety reforms, digital device restrictions, mandatory training and educator register implementation
Escalate emerging risks and systemic issues to the Regulatory Reform Project Team
Contribute insights that inform the development of implementation tools, resources and training
Collaborate with Operations, Quality and People & Culture teams to ensure aligned and consistent reform messaging
Support Goodstart’s commitment to being a child safe organisation and maintaining strong health, safety and compliance practices

Benefits

Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs (As approved by management)
Salary Packaging benefits which reduce your taxable income to increase take home pay
Access to discounted childcare (up to 15%)
Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
Discounted health care and access to employee wellbeing program with BUPA
Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
Free annual flu shot (optional)
Option to purchase extra leave for even greater work life balance
First Nations Support and Cultural Leave
Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.